View Full Version : Game keeps crashing on splash screen after first install

11-03-2017, 06:35 PM

My game keeps crashing on the splash screen after installing it for the first time. Im not getting any error codes. Tried a lot of solution available but it doesn't work

11-04-2017, 01:35 AM
Hi anishdgreat! Sorry to hear that. First, are you sure you meet minimum requirements (https://support.ubi.com/en-US/faqs/000024693) for R6S? This may be due to the fact your PC does not exceed requirements. You can also try uninstalling, reinstalling and verifying the game files through Uplay (https://support.ubi.com/en-US/faqs/000019000/Install-Uninstall-Verify-A-Game-in-Uplay/) or Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335), depending where you purchased the game from. You can also try these General PC steps (https://support.ubi.com/en-US/faqs/000018807/Trouble-Downloading-via-UPlay-PC-Client/). If none of this works, you can contact the Ubisoft Support Facebook (https://www.facebook.com/UbisoftSupport/), Twitter (https://twitter.com/UbisoftSupport), or make a ticket (http://www.support.ubi.com). Hope this helps :)