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SCspecter
10-30-2017, 07:18 PM
Im having trouble with my game in regards to some cut-scenes. The voice audio disappears, then reappears talking over multiple lines of audio all at once. While this isn't a game breaking issue that keeps me from progressing it is however annoying having spent $100 on this game.

I have already been told by ubisoft to reinstall the game which wouldn't be a big deal if I had good internet. This however did not fix my issue. The ubisoft list of steps involves trying a new disc and since I have a digital copy the only thing I can do is just install and then reinstall.

Im hoping someone else has found a fix if they are even finding this issue or that ubisoft would have more help for me.

Im playing on PS4

ubi-wvlf
10-31-2017, 12:52 AM
Hello, welcome to the forums! And thanks for reaching out to us. To begin, we would advise taking a look at THESE (https://support.ubi.com/en-US/faqs/000025501/General-PS4-Troubleshooting/) PS4 troubleshooting steps to get the audio playing as it should.

SCspecter
10-31-2017, 06:01 PM
Hello, welcome to the forums! And thanks for reaching out to us. To begin, we would advise taking a look at THESE (https://support.ubi.com/en-US/faqs/000025501/General-PS4-Troubleshooting/) PS4 troubleshooting steps to get the audio playing as it should.

Hi I tried those troubleshooting tips and it didn't fix the problem.