PDA

View Full Version : DAWN OF THE CREED COLLECTOR'S EDITION received an empty box!



yangsx
10-28-2017, 05:40 AM
I received the DAWN OF THE CREED COLLECTOR'S EDITION package today but the box is empty, no figurine, no art book.
I have submitted a case to the support team but there is no response yet. Does anyone have the same experience here?

Ubi-QuB3
10-28-2017, 12:50 PM
Hey,

Could you please provide me with the ticket number?

Thanks
QuB3

yangsx
10-28-2017, 06:48 PM
the case number is 05325361

yangsx
11-17-2017, 06:09 AM
Today is Nov 16, still waiting. I got response saying it is under investigation. How long should I wait?

UbiMorning
11-18-2017, 01:24 AM
Hi yangsx. I am incredibly sorry for the delay. I have passed on your ticket, and you should be getting a response from a representative soon. Thank you for your patience!