PDA

View Full Version : PS4 Pro Performance is TERRIBLE



Nick1991mac
10-27-2017, 04:13 PM
Ubisoft I have been a huge fan for a least 15 years now. I have supported many launch failures such as Unity (which actually after about a year easily became one of the best assassin titles to date). Now I see how little Ubisoft values PS4 players. Origins runs like complete garbage. Frame rates and lag are almost every second. Origins actually seems like it would be a great game but Ubisoft’s lack of care for PS4 Pro users completely ruins the game. I am extremely disappointed in your team. If a timely patch and fix (if needed run the game at a lower resolution but have a steady frame rate) I will no longer be purchasing another Ubisoft title. And I am one of those fans that purchased almost all releases in the last 15 years!

Ubi-Keo
10-27-2017, 04:24 PM
I am sorry to hear that you are experiencing this issue. This is not a known issue and has not been reported by any other players.

I myself play the game on a PS4 Pro and have experienced no frame rate issues.

Can you check your settings on your PS4 Pro and make sure 'Boost Mode' is disabled and try again. Also make sure that the day one patch update is installed. If the issue continues to persist please try the following:

1. If you have a disc version of the game check to make sure there are no marks or scratches on the disc. If the disc is dirty clean it with a lint free cloth.
2. Delete the games install data.
3. Rebuild the database on your PlayStation 4:

https://support.us.playstation.com/articles/en_US/KC_Article/Safe-Mode-PS4/

4. Reinstall the game and download the latest patch update and any DLC content that you own, then try again.

If the issue persists, could you please submit a support ticket (https://support.ubi.com/en-gb/Cases/new) and our Customer Support team will assist you further.