View Full Version : Automatic close of the window when I put play

10-27-2017, 09:23 AM
I install the game and the menu works perfectly, however, when I put play and select difficulty, the game start to load and after a few second the window close and I can not play

10-27-2017, 11:43 PM
Hello Assassin! We're sorry to hear you've been having trouble getting into the game. When the game crashes on launch, there are a lot of factors that can contribute to this. However, we have an article (https://support.ubi.com/en-US/faqs/000031724/Assassin-s-Creed-Origins-doesn-t-launch/) that includes some basic instructions on where to start looking when this happens. Please perform the steps listed in this article to see if you meet the requirements, and also try the basic PC troubleshooting to ensure that it's not just something else running on your system that is conflicting (since you can get to the menu with no problem). If you still find that you're unable to launch the game even after meeting the requirements and checking into the PC troubleshooting steps, please share this with our technical support team (https://support.ubi.com/Cases/New) and let them know what's happening, what you've tried up to this point to alleviate this issue, and share your system files (https://support.ubi.com/en-US/faqs/000023904/How-To-Submit-Dxdiag-MSinfo/) as well so that they can investigate this further for you. Thank you!