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Segelert
10-27-2017, 08:44 AM
Got my 20% code closed the tab without copying it now I cant find it what do I do??

Lord_Furface
10-27-2017, 09:55 AM
Didn't you get a copy in your mail?

Segelert
10-28-2017, 03:45 AM
No never got one

Black_Widow9
10-28-2017, 04:51 AM
Hi B.R.A.I.N.,

If you log in Account Management Website (https://account.ubisoft.com), you should be able to see your transaction history to check if you did, in fact, redeem it. If you did and can't find it in your email (check spam too) boxes, please get in touch with Ubisoft Support (https://support.ubi.com/) so they can assist you.

Thanks

DorkieShorty
10-28-2017, 10:01 AM
The code should be send to your email too, i think

Actionmik3
03-04-2019, 07:11 PM
same thing happen to me today. it wasn't emailed to me (my email has worked for password resets etc just not this). I've opened a support ticket but i can't understand why this isn't just listed in our club rewards history.

UbiSnout
03-06-2019, 02:27 AM
same thing happen to me today. it wasn't emailed to me (my email has worked for password resets etc just not this). I've opened a support ticket but i can't understand why this isn't just listed in our club rewards history.

Hi Actionmike1983,

As mentioned above, please reach out to our support team (https://support.ubi.com/en-US). They will be able to check your transaction and provide you with a new code if possible.

WillAFP
06-07-2019, 07:17 AM
lost promo code and when i went to my email, i had received nothing. I checked my transaction history and it showed that it went through. What can i do to get my code back?
Text is from the transaction history.

June, 2019

Uplay Shop Reward
Save 20% off your next purchase with Club units 07/06/2019 -100

Locopells
06-07-2019, 06:36 PM
You'll want to talk to Ubi Support about that - they should be able to sort you out, they did me when I had a similar issue.

RobbieReyes.
10-10-2019, 07:12 AM
I didn't save it . Also I didn't get massage in mail. How can I do?

Franzmann1337
10-12-2019, 04:40 PM
Same here ... no mail no promo code

Why?!