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View Full Version : Game refuses to download via Uplay



GrichL88
10-23-2017, 07:42 AM
So, I had the game pre-loaded and started it up the day after it was releasd, but I had issues with the display going all black when trying to play it. Decided to run the verify game files tool which found corrupted files. And now it appears that the game requires me to re-download it every time I try to play it. I can't even get around to actually playing the game because of this. I haven't actually looked too hard, but is this a common problem?
I'm on an ASUS ROG G702VM and have had no problems with other games.
Wish I had bought it on the PS4 instead, I had no problems with the Stick of Truth on the PS3.

alison3535
12-23-2017, 10:17 PM
I'm thnking when I it wasn't me cuz now I bought it and I cant do anything...when I got on it got to the toilet and that's is...now I cant redeem code or download game...if u get it to work let me know:

ubi--unicorn
12-28-2017, 05:39 PM
Hey guys, if you are experiencing issues downloading on Uplay, please try these steps (https://support.ubi.com/en-US/faqs/000018807/Trouble-Downloading-via-UPlay-PC-Client/). If those steps do not help, please create a ticket (https://support.ubi.com/en-US/Cases/New) with MSINFO and DXDIAG files (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files), so we can troubleshoot with you further.

Also alison3535, I edited your post to remove references to piracy, as that is against our forums rules (https://forums.ubi.com/showthread.php/907678-Forum-Rules?p=10142070&viewfull=1#post10142070) :)