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BladeDaywalkerx
10-10-2017, 04:30 PM
Hi,

I just got my PTS-Invitation (The Division) today but unfortunately clicking on "get code" didn't work. After logging into my account on ubisoft I can only see the last Beta for Division. No working Beta is listed there.

Any ideas?

Thanks a lot and keep up the good work!
Daywalker

UbiAmper
10-10-2017, 05:48 PM
Hey Daywalker,

Could you list your gamertag here?

At the moment, you need to contact Support (https://support.ubi.com) and let them know you've received your invite email but no code was included under your Account Settings.

jakefullen
10-10-2017, 07:23 PM
Same happened to me gamer tag jakefullen on Xbox one

SONZxMC
10-12-2017, 02:41 PM
hi ive been a player since day 1 i would love to get an invite to the pts plz

bubba7tudd
10-12-2017, 06:10 PM
Yeah i got my invite too, accepted it, no code...gamertag TeAmBlAcKgUy7

Chadsoj
10-12-2017, 06:20 PM
I have received the 1.8 pts invite confirmed the invite and have not received a code??? Gamer tag chadsoj

ClassyCoderZA
10-12-2017, 06:41 PM
Same isssue. Xbox Gamer Tag

SMG Vampire 814

Berrushi
10-12-2017, 06:45 PM
Same here, ASD Berrushi

and 3 other friends have the same problem

ASD Emilio
ASD ZeroDark
ASD Ruxx

MundaneShoe810
10-12-2017, 06:53 PM
I got an invite to but no code

gt: sN Mundane

CoolheadedBrit
10-12-2017, 06:55 PM
No PTS code received despite confirmed PTS participation e-mail
XB`1 Gamer tag CoolheadedBrit

Anthous2009
10-12-2017, 06:56 PM
o8oBAZINGAo9o
Pretty sure its just to do with everyone accepting the invitation then waiting for the second email with the code so they don't have to generate more codes than they actually need to save time...

XxBBlaze1019xX
10-12-2017, 07:02 PM
XxBBlaze1019xX

DeAdBoXsHoOtA24
10-12-2017, 07:02 PM
XB1 - Confirmed my participation at about 11:50 AM CST. Still no activation/key email.

GT - DeAdBoXsHoOtA24

Frosty7Seven
10-12-2017, 07:05 PM
Same here: Got the invite, confirmed the email, but no key yet and can't find it on the Ubisoft account management page.

GT: FrostyRapp on XB1

Phantom139
10-12-2017, 07:12 PM
Hey guys, just follow Amper's recommendation

Get in contact with support, make sure to go into the live chat. They'll just need a picture copy of your email (Upload it to imgur or something like that) to confirm.

Got me key from them in about 3 minutes of chat.

iplaythediv
10-12-2017, 07:13 PM
same here

GT Anoki thegrouch

Hullfella
10-12-2017, 07:33 PM
I have not got one either.
Xbox one GT - Hullfella

MONOPOLY_FENDI
10-12-2017, 07:37 PM
Same here received the email, but no follow up email with my participation code
XboxOne: GT: TF Fendi

around100bums
10-12-2017, 07:40 PM
Got the invite email, no code for xbox one

GT is around100bums

REALAlpha74
10-12-2017, 07:42 PM
To those having issues, try contacting UbiSupport..took me 3 minutes and they gave me my code....I was having the same issue after confirming my participation.

Now just waiting for the 43.31GB DL to finish , tfg for Fiber...lol good luck and have fun

Anthous2009
10-12-2017, 07:44 PM
I did the same with contacting support, sent screen shots to but still waiting :( you have a link to which support method you took?

REALAlpha74
10-12-2017, 07:46 PM
I logged in via the browser, and started support chat...itís really much faster

Anthous2009
10-12-2017, 07:50 PM
support chats down now however hopefully my case is still being delt with

REALAlpha74
10-12-2017, 07:52 PM
That sucks, must be based on volume of ppl, I think the two email part could be better in the future. Iím sure youíll get it resolved. I know you are as excited as I am to finally get the chance...after accidentally OPTING out of emails for 1st console pts

Anthous2009
10-12-2017, 07:56 PM
Yeah I cant wait. I wasn't lucky enough the first time around however this time is just amazing to be accepted.
so cant wait to play :)

GamesN1nja
10-12-2017, 08:02 PM
So am I currently on live chat and I got my invite and confirmed it. Got the usual email saying code will be emailed, nothing! SO customer support are saying they are unable to confirm my invite!!!! so can not guarantee that I will be able to participate!!! Urm WHAT?

GamesN1nja
10-12-2017, 08:09 PM
Ok, so update, I kicked off and all of a sudden they found my code. So if anyone is having issues tell them to check with the division team as that what they did for me.

Anthous2009
10-12-2017, 08:11 PM
can you post a link of how you code your code, ive been waiting 2 hours now

RainMan724
10-12-2017, 08:23 PM
[QUOTE=UbiAmper;12999689]Hey Daywalker,

Could you list your gamertag here?

At the moment, you need to contact Support (https://support.ubi.com) and let them know you've received your invite email but no code was included under your Account Settings.[/QUOTE

Cannot access chat
Xbox tag: Rainman724

justplainFox
10-12-2017, 08:33 PM
Contacted support, adn was told to wait for the email with the key.

Ant287k
10-12-2017, 08:52 PM
I got a code from support get ahold of em provide a picture of the email with your email and you should get a code I got mine installing the pts now

justplainFox
10-12-2017, 09:24 PM
I finally was given my key from support. Let the testing begin!

Suzawa
10-12-2017, 09:28 PM
Same here

Xbox gt: SUP PURPS

Not getting through at ubi support.

evan5338
10-12-2017, 09:29 PM
Same here:Xbox 1 GT: Evan5338

tideman92
10-12-2017, 09:40 PM
Did support chat got a code right away

voyager4023
10-12-2017, 10:12 PM
Same here, did support chat and got the code right away. I didn't have to include a sreenshot of the email, the support agent just looked into my account details then came back with the code. I used the code and I'm downloading the PTS now.

spallday
10-12-2017, 10:43 PM
Same happened to me today received the invite for 1.8 pts but no code in my Ubisoft or email gamer tag spallday85 BYOB

aF_TwIsTeD
10-12-2017, 10:44 PM
GT is rock master 89

ishScape
10-12-2017, 11:16 PM
Hi same thing got the invitation, but no code. Xbox Gamertag:Blankie

amm37
10-13-2017, 12:27 AM
Same, contacted support hours ago and chat never loaded. xb gt: ImKitting

EDIT - tried again and chat worked. support took care of it in a couple min. good on them!