View Full Version : About The Crossfire Issue

09-01-2017, 11:56 AM
So when i first got this game a month or so after its release everything worked amazing. but more to the point about this thread. i was able to use 3072 mb of video memory. but the thing about that is i have a dual gpu HD 7990 amd radeon card.

somewhere along the lines i had to rebuild my pc and reinstall everything ect due to physical problems with my hardware. i replaced my mobo to a z97 pro gamer motherboard. i dont know what the old one was i forget.

but after reinstalling and coming back to the game its not using both of my graphics gpus like it did before and i cant run on full quality quite like i used to and this is making me really pissed off. because it makes me not want to play. why buy a game that isnt even running properly. and of course due to terribly one sided marketing my gaben on steam you cant refund after you play a game for 2 hours. and of course i played it alot when it worked properly. but now im coming here to look for plausible solutions to get my other gpu in order so im not running only half my memory.

09-01-2017, 01:23 PM
Hello Icecreamday,

I'm sorry to hear you're experiencing this issue.

Can you please make sure all of your drivers are up to date.

Once you have done this, can you please create a case on the support website (https://support.ubi.com/en-gb/) and submit your DxDiag and MsInfo (https://support.ubi.com/en-gb/faqs/000026442/Submit-Dxdiag-and-Msinfo/) files for further investigation.

Thank you.