View Full Version : Code says already redeemed

08-30-2017, 11:07 AM
Hi All.
I just preordered mario and rabbids kingdom battle and just got it, but it says that my code for the preorder pixle pack has already been redeemed.

I have not redeemed this.

Could I please get some assistance?

08-30-2017, 11:15 AM
Have you created a ticket on our support site regarding this?

If not, can you please create one including your proof of purchase. Once you have done this can you tell me the ticket number here. I will look into this further for yourself.

08-30-2017, 11:28 AM
Reference is 05115863.