View Full Version : matchmaking issues

08-16-2017, 11:44 PM
so after the update i played with my friend for a few hours everything worked out fine. now a day later i'm trying to connect to a game for like 3 hours already. giving me 2 of the following errors. failed to join game session because game is full or failed to joined game after 10 seconds on game found. anyone else having these errors are they getting looked at?

08-17-2017, 12:44 AM
Can you provide a bit more specifics on what error code you're getting? We made an update to network stability but it's having some unintended side effects on matchmaking so that might be the cause. If you can report it to support (https://support.ubi.com/en-us/Games/4315) that would be great and super helpful too!

08-17-2017, 12:59 AM
i get the error codes you cannot join this game session because it's full (0004000015)
and the other one failed to join session returning to the menu (004000001)
trying to play for 5 hours no results only these error codes pop up all the time
i'm playing on ps4

08-17-2017, 01:19 AM
ty! We're actively investigating right now so hopefully we can resolve it soon. :)

08-17-2017, 02:21 AM
i hope you guys can thank you for letting me know what is going on

08-17-2017, 02:51 AM
i'll try again in like 8-10 hours if it's not fixed by then i'll make a new post i was unable to join one game in hours of trying i also bought champion status but if you can't play it's frustrating i lost a full day of champion status because of connection issues hope you guys get it fixed soon

08-17-2017, 02:58 AM
We're doing our best to resolve it quickly.

Hopefully this can be fixed soon, but when it is fixed we will let you all know. I can't guarantee if it will all go away in 8-10 hours, but some players are having this problem while others are not. So it won't hurt to try. If you're still having problems later, you can always let me know though!

08-18-2017, 12:06 AM
i still can't play one game still giving me the same errors i know you guys are trying to fix it soon just to let you know i can't play one game

08-18-2017, 12:09 AM
looks like now i tried again and i joined a lobby it actually working right now still has some issues but i'm playing