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danmill2k6
07-23-2017, 10:32 AM
As the title says, I've just bought a year subscription for Just Dance Unlimited.

There are 365 days in a year.

I have been given 357 days of subscription.

Please give me my other 8 days of subscription Ubisoft. Thanks.

https://ibb.co/hDXn9k

danmill2k6
07-23-2017, 10:33 AM
Click here to see screenshot https://ibb.co/hDXn9k

Ubi-KitKoumal
07-24-2017, 06:51 PM
Hello danmill2k6,

For this type of issues, I'd advice you to reach out to our support, our team will be able to assist you properly. :)

You can contact them just here (support.ubi.com/).

Cheers,

Kit

danmill2k6
08-09-2017, 07:40 PM
I can't believe this still hasn't been resolved yet. Why has Ubisoft taken 10 days so far to sort out this issue?

JDAMIEN75
10-18-2017, 12:13 AM
It's still happening. Just bought one year for my daughter on XBOX ONE & only got 357 days.

Looks like I'll be doing a support ticket.

Ubi-KitKoumal
10-23-2017, 11:40 AM
Hello there,

Have you submitted your ticket to our support yet so that our teams can help you as quickly as possible? :)

Cheers,

Kit