PDA

View Full Version : unable to transfer to earth



welshbl
04-26-2017, 04:02 PM
I'm on android 7.0.3
game version 1.2.0
connection to ubisoft is fine however when you click on transfer its not doing anything just get the blue swirling circle and that's where it sticks
no time out message or anything.

cleared all cache and data
reinstalled game
still nothing.

kexlar2009
04-26-2017, 10:52 PM
I was about to post about this same problem, purchased Anno 2205 Ultimate in the sale, downloaded the app, full resources but I cannot transfer them due to the blue spinning circle.
I have to shutdown the game from inside the apps section on my phone.

Black_Widow9
04-30-2017, 01:13 AM
Hello and welcome to the Forums,

Please get in touch with our Support team (https://support.ubi.com/) so they can assist you.

fallonjeff
05-02-2017, 11:43 PM
I was about to post about this same problem, purchased Anno 2205 Ultimate in the sale, downloaded the app, full resources but I cannot transfer them due to the blue spinning circle.
I have to shutdown the game from inside the apps section on my phone.


Yup same problem here, it just isn't working the past few days.