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Jennalee123
03-29-2017, 02:26 AM
Hi there

I have played Just Dance 2017 for at least an hour every day for several months on the World Dance Floor and have had zero issues to this point. Starting today, once I get through the initial loading screens and click on the World Dance Floor, it shows the current song and then when I click to dance it just loads forever with nothing happening. I've tried restarting my system. I even went through the diagnostic checks on the Xbox 360 console which showed I had a good internet connection and was connected to Xbox Live, yet as soon as I got to the loading screen for the World Dance floor it just keeps loading on the screen that says "Synchronizing with the community."

Any help on this would be amazing.

Jenna

Ubi-KitKoumal
03-29-2017, 10:13 AM
Hello Jennalee123,

We unfortunately experienced some issues with our online services yesterday, it may be linked to your current issue. The issue should now be solved though, so hopefully your problem should be as well. Do try, if the issue is still present, don't hesitate to reach out to our support here.

We're sorry for the inconvenience.

Cheers,

KitKoumal