View Full Version : Ladder points stuck when going between echelon 5 and 6

03-13-2017, 11:10 AM

I had a weird one recently - as I approached 99% on echelon 5, I must have beat a really high placed player as I jumped up around 150 global places.

However, since then, my %age is at zero and I'm still showing as a 5 and I haven't had a single ladder jump since (been about 2 weeks) despite beating level 6's and 7's and coming first multiple times.

Oddly, I can still jump places by completing new tracks on the solo campaign (currently on 98).

I know it gets harder to get places as you move up - but to not jump one place in 2 weeks doesn't seem right.

Any ideas?


06-03-2017, 06:01 AM
I am disappointed there has been no response to this issue. My profile is now stuck in the exact same way.

I was doing fine progressing through Level 5, and I remember seeing it reach 98% or 99%. Then at some point it went back to 0% but didn't go to level 6. I have been playing for almost a week now with no change - still 0%.

Ubisoft, please look into this problem!!

06-06-2017, 02:39 PM

Do you play on servers level 6?
If you play on servers level 5, you won't gain more Ladder Points even if it's not displayed that you are echelon 6.

07-14-2017, 10:35 PM
AlinoA, can you explain what you mean? On TM Turbo on the PS4, there isn't an indication of what server is being used. The rooms sometimes have a minimum user level allowed, but otherwise each room only displays how the users compare to my level.

07-15-2017, 09:45 PM
I have the same issue and have posted about it. There is obviously a bug and some work around , but the cryptic explanations of what we need to actually do to solve it don't help.

07-17-2017, 03:04 PM
The servers must be level 6. See for example, list of servers that are echelon 6 from your PS4 player page: https://players.turbo.trackmania.com/ps4/rooms?room_filter%5BladderLimitMin%5D%5B%5D=60000 (https://players.turbo.trackmania.com/ps4/rooms?room_filter%5BladderLimitMin%5D%5B%5D=60000)

07-17-2017, 07:29 PM
Kaws, what is the workaround you mentioned? I haven't found one...

AlinoA, I don't understand something. I hit Level Five many months ago. I regularly raced in rooms that have no echelon specified, and as long as I raced well against other folks who were also 5 or up, I would see my level progress bar keep going to the right. But when I reached what should have been Level 6, my level did not change. It stayed at 5 but the progress bar went all the way back to the left and has stayed there ever since - no matter what other level people I race. If what you say is accurate, I wouldn't even be able to join a room that is Echelon 6 since as far as the game is concerned, I am still Level 5.

07-18-2017, 12:30 PM
Hi swordsman74,

You play on PS4, don't you? And what is your player login?

07-18-2017, 02:08 PM
I don't know the workaround, just assuming there must be one since i have friends who are level 6. i really don't understand this system, and the explanations on what EXACTLY we need to do to rectify this have not been supplied by the mods. Frustrating.

07-18-2017, 02:09 PM
I play on PS4 too, my login is KAWS1.

07-18-2017, 02:11 PM
Ok, but can we actually get into these rooms since we are stuck at 5? That was my question.....how to do we play on Echelon 6 when we are stuck at 5? or, are you saying our status is displayed wrong and that we are actually level 6 and will be able to play these rooms?

07-18-2017, 02:34 PM
AlinoA, yes, I only play on the PS4, and my ID there is also swordsman74.

07-20-2017, 01:42 PM

We will look at this issue. Meanwhile, please try to have more solo medals (because medals count for the ladder) and please also play on servers Echelon 6.

07-20-2017, 02:47 PM
Thank you AlinoA!

Kaws was able to figure out that while there usually aren't any Level 6+ online multiplayer rooms available, playing worldwide challenges that are level 6 or higher DO count. So we both played a few of those and we were able to finally break through and become Level 6. :-)

Thank you for your direction on this!

07-21-2017, 08:51 AM
Hi Swordsman74 ^_^

Great news and thank you for having confirmed it was fine now ^_^

06-15-2018, 06:23 PM
Dis you guys end up reaching level 7?

06-21-2018, 02:29 PM

Yes they did ;)
It's a displaying issue and if you encounter it, please keep on recording times and playing online, it will fix this issue.

08-23-2018, 06:32 AM
How we join these echelon 6 servers? There is no echelon filters on PS4 servers page. Really hard to find one.

10-17-2018, 01:45 AM
On Xbox I got to level 6 then 5 seconds later dropped back to 5 at 0%. Thought it was overall glitch but it never updated, happened months ago. Still level 5 at 0%, raced a few players that have progressed to 7 and 8 so not everyone affected.

10-18-2018, 04:23 PM

Did you play online and did you record times on solo campaign as well? What is your player login?

Cheers :)

01-18-2020, 08:09 PM
when i had level 5 it it collected points all the way up to 99 then went back to zero without going to level 6 . your not the only one im gutted too really liked playing online