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View Full Version : I cannot access my account because of Google Authenticator



BenameurYG
03-11-2017, 05:53 PM
ive been locked out of my account as i dont have the phone with the authenticator app as well as not having the recovery codes i cant access my account please could u deactivate 2FA

R0ger_That
03-11-2017, 07:33 PM
You will have to submit a ticket through another account
Or by logging through Ubisoft CLUB site, which does not require authentication, and then going to the support site and submitting a ticket