View Full Version : Auto Purchasing Unwanted Operators

02-27-2017, 06:52 PM
For days I have been saving for 25 thousands renounce in order to purchase Buck or Frost. Couple of days ago, i realized my renounce disappeared and i have a new operator that i didn't even want (Echo) and I thought it may be a glitch.I found out last night that my renounce once again disappeared and i now have once again a operator (Tichanka) i never wanted. I figured it may be a breach on my account, so i changed my password and oped in for 2nd authentication. I logged in again this morning and once again stripped with my hard earned renounce and got Glaz. What the hell is going on, it came to the point i wasn't able to customize my favorite characters just because the game or something kept purchasing operators i didn't want. Please fix this.

02-27-2017, 10:51 PM
Hello and welcome to the Forums,

Please try verifying your files (https://support.ubi.com/en-US/Faqs/000019000/How-Do-I-Install-Uninstall-Verify-A-Game-in-Uplay) and if you're still having trouble, get in touch with our Support team (https://support.ubi.com/).