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PorkyNinjaPig
02-26-2017, 02:59 AM
Hello,

I bought a 3 mounth subscription for JDU. Its in my ps4 account, i check it on both pc and my ps4, yet the game can't see it. It asks for code or sub now. When i bought it, it only said Just Dance Unlimited, now on my ps4 account it says JDU 2016 Unlimited, but i only own the JD 2017. Help me out please, it already ruined our party for tonight. :( Yes, I'm connected to the internet. When i click on subscribe, it directs me to the ps store, but after a brief loading it says: "This content cannot be selected at this time."

Thanks in advance,
Peter

Black_Widow9
02-26-2017, 10:18 PM
Hello and welcome to the Forums,

Please get in touch with our Support team (https://support.ubi.com/) so they can get this sorted for you.

Thanks

PorkyNinjaPig
03-02-2017, 02:10 AM
I did 5 days ago, they did not reply yet. Is there any other way to contact the support center? cheers

Black_Widow9
03-05-2017, 02:46 AM
Hello,

I'm sorry for your wait, they will contact you though. If you'd like to reach out to them using another method, take a look here:
https://support.ubi.com/en-US/Contact

Thanks