View Full Version : My subscription is gone. Also my online service

02-24-2017, 06:40 AM
yesterday i was playing JDUnlimited on my WiiU. When i came back from work, i try to use the new song on JDUnlimited, but my +30 days subscription was gone. Also try to enter Worldfloor and the game says cant access ubisoft servers.. after that i try to enter to the net (just like doing a renew to my JDUnlimited subscription) and entered perfectly.

Dear ubisoft please give me the best BDay gift and return to me my JDUnlimited.

02-24-2017, 10:55 AM
Hello SarcasticMoy23,

We're sorry to hear you're in this situation right now! Please, don't hesitate to reach out to our support in order to receive an indepth technical assistance. You may contact our team just here (https://support.ubi.com/fr-FR).



03-05-2017, 06:47 PM
Actually i already make a case with number 04432360. Since i posted i didnt received any answer. At this moment im so frustated because i always buy JDUnlimited for me and my friends and now i cant do anything.

Also i try with another games on my wii u, and all works perfectly. Only just dance is not working well

Thanks for the link and info