View Full Version : Help refund!

02-21-2017, 03:46 PM
Hey guys,
since yesterday I stay in contact with the xbox support to get a refund for my game. I told them that I'm not realy able to play this game because of the lotbconnection problems. (I think I dont have to write them down for you)
Xbox support told me that they can only refund the game when I get a mail from ubisoft that confirms that there are connection problems and send them over to xbox support.
So I called the support and they told me that there arent some known problems with the connection ?!?!?!?!
So my question: Does someone of you were able to get such a mail from ubisoft ? Would help a lot if you could post them here :)