View Full Version : ACS.exe Stopped Work

11-25-2016, 12:59 AM
Hello world!
I'm having problem with a lot of games of UBI this year. The AC Syndicate, AC Rogue and The Crew stop work in 1-2 minutes after open "ACS.exe stopped work". I bought the Rainbow Six today and I don't wanna have the same problem with him. My graphic cards driver is update as too the drivers of all PC and tried a lot of things to fix it (compatibility and other things).

Can someone help me to fix that?

OBS: the language of all files are portuguese
OBSē: I use Windows 10 64bits

PC spec:
Intel Core i5-4690K CPU @ 3.50GHz
GTX 970 Turbo 4 GB
16 GB Ram
Windows 10 64 bits

Image of the error

Log files

DxDiag below:

11-25-2016, 01:02 AM
If the image don't open:

System Information
Time of this report: 11/24/2016, 21:11:45
Machine name: GIAN
Machine Id: {286D3FEC-DA69-4A5B-8F79-AA21049101F0}
Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161004-2338)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z97X-SLI
BIOS: BIOS Date: 04/25/14 09:08:12 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16278MB RAM
Page File: 5663MB used, 13046MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Display Tab 3: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: NVIDIA GeForce GTX 970
Manufacturer: NVIDIA
Chip type: GeForce GTX 970
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_853F1043&REV_A1
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12146 MB
Dedicated Memory: 4008 MB
Shared Memory: 8138 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: W2253
Monitor Id: GSM56DD
Native Mode: 1920 x 1080(p) (59.934Hz)
Output Type: HDMI
Driver Name: ddumd.dll,ddumd.dll,ddumd.dll,ddumd.dll
Driver File Version: 8.01.0000.2709 (Portuguese)
Driver Version:
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.0
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 21/07/2015 22:00:00, 347944 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-5082-11CF-6679-3FA50FC2C535}
Vendor ID: 0x10DE
Device ID: 0x13C2
SubSys ID: 0x853F1043
Revision ID: 0x00A1
Driver Strong Name: oem7.inf:0f066de3ad0bda5c:Section044: :pci\ven_10de&dev_13c2
Rank Of Driver: 00D12001

11-26-2016, 06:53 PM
If you are running the game through steam make sure you have the latest uplay launcher.
turn off antivirus.
verify game files in uplay (or verify game cache in steam)
turn off steam and uplay overlays in settings.
did you do a clean installation when you updated to nvidia driver 375.95

On steam there is a solution marked assetto corsa which I think is a game that might cause a conflict. so if you have that game, google assetto corsa assassin's creed syndicate and it will say how to change that game to not conflict with nvidia game profiles.

I hope this helps... as for R6 Siege I have played a few hundred hours in it, and it is brilliant, if you have friends, make a custom match and play against them... it is huge fun.

Also I should add that sometimes overclocking causes crashes, so if you over clock your 970 it may cause a problem.
And make sure no other programs like fraps or afterburner are running as these can also crash the game sometimes.