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NivenCZ
09-21-2016, 11:40 AM
At 15:45, 19 September 2016 subsequently became a very unpleasant thing. We received a guild players, but as vermin hard to know if you can change nicks. We give him a rank, but had to hack vedenícechu. He threw all the players and tore down all the buildings in the province.
Cech MagicKings thereby completely destroyed. Playing since January 2015, and it took a lot of effort and money. Will you help us? Support for 2 days already not responding!

NivenCZ
09-21-2016, 11:41 AM
http://image.prntscr.com/image/1d39b35cff3b47f3a853f220b131c957.png
http://image.prntscr.com/image/3e695857e8aa4154b10e5a1ccc757f52.png

Ubi-MoshiMoshi
09-21-2016, 12:46 PM
Hi Nivenx, please supply your ticket number, so I can investigate this for you.

Thanks

NivenCZ
09-21-2016, 01:05 PM
[Ticket#2016091910000169] Thanks

NivenCZ
09-21-2016, 03:18 PM
After two days without response by me that ticket is no longer valid and a new ticket number here: [Ticket # 2016092110000262]

NivenCZ
09-21-2016, 07:11 PM
I'm doing what I can to make this up mad solved the problem, but without proper cooperation. Heck it does not support the Heroes Online anyone? People there clouds give money and help us!

Kuan-Yin
09-21-2016, 08:43 PM
Hi Nivenx, please supply your ticket number, so I can investigate this for you.

Thanks

Hello Ubi-MoshiMoshi,

is it possible to recover all guild troop dwellings in guild MagicKings, please? I can´t imagine, players will build them up again because of that hacker... with all expedition and other resources. They were building them for months... Thanks for your answer.

NivenCZ
09-23-2016, 05:15 PM
Support game still will not cooperate. :( 2 more screens how it looks when it comes to unknown harmful to you.
Can anyone help support to find out who it was and give us back the lost hatchery units? Please

http://image.prntscr.com/image/c25219e36d09431b9f6ec090d252df07.png
http://image.prntscr.com/image/a7fddc362c19493f8370d98c9d0c2022.png