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HracRoku
09-15-2016, 08:45 PM
Hi,

I bought Heroes 3 HD via Steam. I had played about 40h without any problem, everything was fine. But suddenly it crashed - classic error from windows "The program is not responding" so u must close it. But this error hasnt ever ended. Every time when i play heroes 3 HD after 5-10 minutes i get this same crash.

Nothing helping - i tried reinstall, new directX,new microsoft Visual or Procesor affinity to one processor.

I use windows 7.

Is there any way to fix it?

Thank you.

Ubi-MoshiMoshi
09-16-2016, 01:45 PM
Hi HracRoku and welcome to the forums, please contact our Support Team https://support.ubi.com including a DxDiag report and MS info, so we can take a look at this for you.

Thanks

HracRoku
09-21-2016, 04:04 PM
Well i didnt find support ... where i must write then please ? I wrote on some support, but its crew support ^^

thanks.

Ubi-MoshiMoshi
09-21-2016, 04:36 PM
Hi HracRoku, once clicking through 'how can we help?' select PC from left hand side and Heroes of Might & Magic III- HD Edition from the right.

Let me know if you still have an issue.

Kind Regards