PDA

View Full Version : Demo asking for Key



JeaniaH
09-10-2016, 04:58 PM
Hello :) I already spoke with Ubi customer support on this issue, but it was spectacularly unhelpful. Don't get me wrong, they did try; but the solution was to download it via Ubisoft client verses Steam.

The issue is that when I go to launch the demo, it is asking for activation key (obviously I don't have one). I downloaded the demo via Steam, and I don't have the greatest internet connection; downloading it -again- via the UBI client not only eats up more of my harddrive, but also is a large download as far as internet speeds go. I'm hoping that you guys may have an alternate solution? (And yes, UBI client is updated).

JeaniaH
09-10-2016, 05:56 PM
Replying to my own issue, as others have had this problem on Steam; and I thought I'd share what I figured out. You know how Steam isn't accepting some keys without exiting, admin starting Steam? Well this also works for the Demo requiring a key to play. :)

UbiVertigo
09-10-2016, 09:36 PM
Hi JeaniaH, sorry we ddin't get to you earlier, but I'm glad you got the situation worked out!