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View Full Version : Last 2 Levels Unlock, Uplay Bug, Can't get them?



TheBlazeJp
06-15-2016, 01:25 AM
There are two "Locked" Levels in the game that people are saying you unlock via the ubisoft club.

Someone was showing me what is supposed to happen when you click ubisoft club box and you can use uplay points or something to get the levels
As seen below

http://s31.postimg.org/70hu19ai3/hase.png

But when I try this,
There is nothing there for me:

GIF: https://gyazo.com/067d747f4befd1c9d2cd3f66c0ace152

When I click the box, I get a blank screen and nothing loads.

http://s32.postimg.org/uuhpuu15h/nothing.jpg

In the Uplay client Itself and Ubisoft Club, It sais 0/0 0/0 0/0

http://s31.postimg.org/506yeoqqz/hmmmmmmmmmmm.jpg

...So How do I fix this and get the last 2 levels?

Blaze

En0-
06-15-2016, 06:14 AM
Thanks for the report, I'll check. (moving to support)

Jongie
06-15-2016, 07:28 AM
I had this too first time i installed and opened the Club App on XBO. After trying again to open the Club app from the game menu it correctly shows TOTBD in my games list.

En0-
06-15-2016, 08:57 AM
Hey Blaze,

Cain (from Uplay Team in Massive), whom you must know, will contact you on Skype to help to resolve the issue.

Cheers,

Ubi-Cain
06-15-2016, 03:48 PM
Hiya Folks,

Sharing some information here should anyone else run into the same issue :)
The below steps should resolve this, but if not you're welcome to drop me a PM and we'll be happy to investigate further with you.


Make sure the Uplay application is not running
Go to the installation folder for Uplay
Delete the "cache" folder
Launch Uplay again


That should do the trick :)

/Cain

sporeboy100
07-24-2016, 12:44 AM
Hey, I'm having the same problem, beat the first 2 levels the first time round with 2 faults, and a 2nd attempt after deleting the cache folder with 0 faults, I'm still having the issue.

Would it be possible that for everyone who has come across this problem, even after beating the two levels with fewer than 15 faults, that the fault counter is reset? This is essentially putting those who have beat the bugged demo with a fault on a crutch when they attempt the demo again after the issue is resolved.