View Full Version : Graphics problems

05-26-2016, 12:20 PM
a bought assassins creed syndicate and i can't play it . when i start to play i am in a white room with the characters and some of the items. i cant see walls doors building and other things like that can anyone help. i have tried to contact ubisoft but they are not responding to my messages.

05-26-2016, 01:42 PM
That is definately due to an issue with your video card or your video card driver, but not knowing what kind of hardware, operating system or video card driver you have makes any troubleshooting impossible.

05-26-2016, 03:17 PM
Like LasseThid said - this is likely a video card issues. If you post your specs, we can help you troubleshoot the issue, or you can always contact Support: https://support.ubi.com/en-US/

05-28-2016, 03:24 PM
Its ok saying go to support im a friend hes been to support and we are two weeks in and still waiting for a reply .