PDA

View Full Version : port forwarding Just Dance 2015 on Wii



MatildeT
04-27-2016, 08:53 PM
Hi, can someone give me hints on how to resolve connection issues ?

I'm running "Just Dance 2015" on Wii (not Wii U), all is going well except for Internet connection with Ubisoft server, with error message "Ubisoft server not available".

WiFi Internet connection with router is OK (connection test with no errors).

Thanks, bye. Matilde

UbiSeraphim
04-28-2016, 04:10 PM
Hi Matilde, welcome to the Just Dance forums!

In regards to your connection issue: can you please try unplugging your modem, router, and console for 30 seconds and then try again? If that "Ubisoft servers not available" message persists, this FAQ (https://support.ubi.com/en-US/faqs/000024619) can assist with port forwarding for the ports required for the game (80 and 443).

If you continue to have issues after powercycling your hardware and forwarding ports, I recommend reaching out to our tech team at https://support.ubi.com so they can help you out. :)