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Hypermarket
04-18-2016, 03:56 PM
I have bought Just Dance 2016 Gold Edition for the Xbox One, but my Unlimited subscription is not working. Please give me another subscription.

UBI-Zuzu
04-18-2016, 07:03 PM
Hello Hypermarket, welcome on the forums!

I'm sorry to hear your Just Dance Unlimited Subscription isn't working. Please visit our support page (https://support.ubi.com/en-GB/) and open the ticket, so our support agent can look into your case.

Thanks,
Zuzu

Sancheswall10
01-15-2017, 01:46 AM
I bought the 3 months, from 14/01/2017 - 'to 14/04/2017 But when log on the PS4 the time says I have 00 days, 00 hours, 00 min

Adeline187
01-10-2019, 02:15 AM
hey...that is happening to me too but on the xbox one. will the subscription activate in 24 hrs? Like do i have to wait for it to process or is it just not working?
Unforunate because this is one of my favorite games:(

UbiSc0ttie
01-13-2019, 02:18 AM
I bought the 3 months, from 14/01/2017 - 'to 14/04/2017 But when log on the PS4 the time says I have 00 days, 00 hours, 00 min


hey...that is happening to me too but on the xbox one. will the subscription activate in 24 hrs? Like do i have to wait for it to process or is it just not working?
Unforunate because this is one of my favorite games:(

Hey @Sancheswall10 and @Adeline187 ! and, welcome on the forums!

I'm sorry to hear your Just Dance Unlimited Subscription isn't working properly. Please go to Ubisoft Support (https://support.ubi.com/en-US/Cases/New) and open a case report. Support will help you find a solution.

- Scottie

Onikino888
12-06-2019, 11:52 AM
I bought 12months subscription via PSN however its not showing or reflecting on my Just Dance 2020.