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View Full Version : Cobalt skin purchased, still not available after more than an hour.



LostMK.
02-09-2016, 08:09 PM
Cobalt skin purchased, still not available after more than an hour.

TunergiArchoz
02-10-2016, 06:25 AM
I bought it over the uplay overlay ingame per paypal about 12 hours ago and still didn't got it..
A mate of mine got the cobalt skin instantly(!) with the same method except that he paid with paysafecard so.. wtf

LostMK.
02-10-2016, 11:17 AM
they wont even respond to my ticket

zack991
02-10-2016, 11:27 AM
they wont even respond to my ticket
how did you pay for it, if you used paypal it takes longer to clear.

TunergiArchoz
02-10-2016, 11:50 AM
how did you pay for it, if you used paypal it takes longer to clear.

oooh, so that's why it takes so long for me to get the skin, I bought it with paypal. How long can it take with PayPal?

zack991
02-10-2016, 12:02 PM
oooh, so that's why it takes so long for me to get the skin, I bought it with paypal. How long can it take with PayPal?
With past games it took up to 4 business days for me. Have not bought anything for siege though, so it could be longer / shorter.

The Bolt 76
02-10-2016, 12:08 PM
What does it look like? Is it just a blue version of the emerald skin? Think they will do a ruby for Valentines day? How about amethyst because that is February birth stone? Emerald and black ice are the same style just different color, so I am just assuming that is what cobalt is, can anymore verify?

LostMK.
02-13-2016, 07:34 PM
It has been longer than 4 days now, no ticket response either.

Black_Widow9
02-13-2016, 07:42 PM
Hello,

Could you please let us know which region you are in and your Ticket # so we can look into this for you?

Thanks

TunergiArchoz
02-15-2016, 03:18 PM
I'm waiting now for over 5 days on the cobalt skin and over 4 days on the ticket response. My ticket number (reference number) is 02899396 and I live in Germany, Europe.
pls help, I would really like to finally get my skin after this much waiting.

TunergiArchoz
02-15-2016, 09:26 PM
I'm waiting now for over 5 days on the cobalt skin and over 4 days on the ticket response. My ticket number (reference number) is 02899396 and I live in Germany, Europe.
pls help, I would really like to finally get my skin after this much waiting.

Forget what I said. I got another e-mail that contains my purchase and I received my cobalt skin ingame. :D