PDA

View Full Version : Recent Leaderboard Issues



mattshotcha
02-05-2016, 09:32 PM
Hello riders!

As some of you have noticed, we recently had a few issues with our leaderboards after a maintenance that ran long.

We wanted to clear this up and attempt to make sense out of it for you all.

The maintenance was actually unrelated to the leaderboards but through that process a communication error became exposed. This communication error left our leaderboards absolutely empty. We promptly fixed the issue and proceeded with maintenance as planned.

Unrelated, but also during maintenance, we encountered an issue with the Xbox One database that forced us to use a backup to restore our leaderboards there. This backup caused us to essentially load up a version of the leaderboards that was roughly 48 hours old. Any progress within that 48 hour period would be lost in the restore, but as opposed to the entire leaderboard being lost, I think you can understand why the decision was made.

We sincerely apologize for this and recognize it is an unfortunate “fix” to have to resort to. If any other option were present, we would have taken it.

We hope that those of you affected can understand.

Chasm Flaps
02-06-2016, 10:42 AM
so are we good to grind tracks again? cuz i don't wanna put more effort into making a better time, only to see it never took

En0-
02-06-2016, 11:50 AM
Yes, yes, you can grind again. There is no risk anymore.