View Full Version : Some NPC and Cinematic voices not heard when using headset

01-29-2016, 06:20 AM
Title: Xbox One - Voice sound missing
1. What is the issue you're experiencing?
Using Astro Gaming A40 headset while playing the game. Some voices are not heard if the sound emanates from an NPC in front of the player. If the character's head is rotated so the ears face toward the NPC speaking the voice can be heard. Otherwise the voice is either not heard or sounds as if far away. Cinematic cutscenes have the same problem.

When playing without a headset, the sound is heard perfectly.

2. What were you doing when this issue occurred?
I first noticed it when I arrived at the base for the first time. I could not hear the narrator/guide voice as I checked out all three wings. Only heard the voice from the TV. Also noticed when speaking with vendors.

3. Are you able to recreate the issue?
Yes, face any NPC and speak with them. The voice cannot be heard or not heard well. Rotate player's view 90 degrees to any side and the NPC's voice becomes audible.

4. What you done in an attempt to correct this issue?
Stop using the headset.