View Full Version : PS3 Problems joining friends

01-16-2016, 07:38 PM
my friend and i cant join each other, it's really enoying!! can somebody help me what to do?!:(

01-16-2016, 09:29 PM
Welcome to the forums nickbruchem. I'm glad you're enjoying FC4 and it's unfortunate you're running into connectivity issues.

Try this. Test your network connection with the following steps:

1. Start at the PS3 XMB.
2. Scroll to Settings.
3. Choose Network Settings.
4. Select Internet Connection Test.

- If this test shows your connection as NAT type 3, then you will most likely have some sort of interference within your connection to the online servers.

If you have NAT type 3, please try the steps below:

1. Restart your network hardware. Turn off your PS3, Modem, and Router and wait about 15 - 30 seconds
2. Fully power up your modem
3. Fully power up your router
4. Turn on your PS3 and test the network connection again

- At this point if you still have trouble then you may have a firewall interfering with your connection. Please configure the following network ports and enable UPnP through your router.

TCP: 80, 443
UDP: 9000, 21120

Finally, if this does not solve your problem, try establishing a direct connection to your modem (bypass the router) and retry.

If the problem persists, open a ticket with our support (http://support.ubi.com)team. Let me know if this helps!