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View Full Version : CD key issue as other have posted above



Nikowyn73
01-14-2016, 03:31 PM
I have had a ticket open for nearly a month but no contact. However I see that the powers that be come to these forums to help or escalate key issues so i thought I would post here and see if a solution could be found. My reference Number is: 02723034

Thanks,
nikowyn73

Snellooo
01-15-2016, 12:37 AM
a month? :eek::eek:
jesus,it's a lot of time
they should set a support live chat to improve support for their games

UbiVertigo
01-15-2016, 12:54 AM
I have had a ticket open for nearly a month but no contact. However I see that the powers that be come to these forums to help or escalate key issues so i thought I would post here and see if a solution could be found. My reference Number is: 02723034

Thanks,
nikowyn73

I'm looking into your ticket, Nikowyn73.


a month? :eek::eek:
jesus,it's a lot of time
they should set a support live chat to improve support for their games

Actually, Snellooo, we do (https://support.ubi.com/en-US/faq/9/3888/ubisoft-support-contact-information/kA030000000ee8ACAQ). :D

Nikowyn73
01-15-2016, 05:54 AM
I just assumed that since it was over Christmas and New Years I probably wouldnt receive a reply until about now.

Nikowyn73
01-16-2016, 10:18 PM
Just wondering how this is going? I dont see any responses on the ticket itself.

UbiVertigo
01-17-2016, 12:02 AM
Just wondering how this is going? I dont see any responses on the ticket itself.

I tend to move these to PM, as a lot of times there's information involved that shouldn't be shared in-thread.