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MrPicklesAndTea
12-31-2015, 05:26 PM
I submitted a customer support ticket about being overcharged full price on the infinity pack which was half off, it's been over a week since I submitted the ticket with no reply. I was hoping going on the forums might help.

xenauskordax
01-01-2016, 04:35 AM
I submitted a customer support ticket about being overcharged full price on the infinity pack which was half off, it's been over a week since I submitted the ticket with no reply. I was hoping going on the forums might help.

yeah it happened to me too

Flamedog72
01-01-2016, 10:10 AM
And people wonder why this abandoned game doesn't just get shut down already >.<

MrPicklesAndTea
02-06-2016, 01:34 AM
update, I was responded to however there is no indication that they are going to give my money back.

MrPicklesAndTea
02-13-2016, 06:19 PM
Another update, I got a full refund. While I feel better about ubisoft now, still a little bitter over how long it took. I mean, seriously. But a full refund is nicer then a $15 refund.