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View Full Version : [PS4] no answer for weeks now from ubisoft support!!!!



copywizard
12-23-2015, 12:22 AM
please read this thread!!

http://forums.ubi.com/showthread.php/1355719-Toy-Soldiers-DLC-code-not-working-on-PS4

i,am sick and tired of this i bought game that was around 60 dollar and i get 0% support from ubisoft trying to reach anyone here is impossible not only on this forum but also on there support site and uplay support is no where to be found

"Please be advised that you are allowed to only make 5 post within 10 minutes. If you exceed this limit you will be temporarily banned and your activity will be reviewed by a moderator.

THAT WOULD BE GREAT OF SOMEONE WOULD LOOK INTO THIS!!! otherwise no one ever will crappy game company that you are!!!

UbiBooma
12-27-2015, 08:12 PM
copywizard,

Did you open a ticket with our support (http://support.ubi.com)team? If so, please post the ticket # here and I will get a hold of a support staff member, who should then contact you. Here is more information on the availibility of our support team, as well as the phone number you can call:

LIVE CHAT
Customer Support / Technical Support / Uplay Shop Support
Available: 9am - 9pm (Eastern), Monday-Friday

WEBMAIL
Customer Support / Technical Support / Uplay Shop Support
Available: anytime

PHONE - English
Customer Support / Technical Support / Uplay Shop Support
Technical Support / Uplay Shop: (919) 460-9778
Available: 12pm noon - 12am midnight (Eastern), Monday-Friday | 12pm - 9pm (Eastern), Saturday-Sunday