View Full Version : Help! Connecting issues!!

12-06-2015, 10:46 PM
ProfileID (can be seen in the game options): 1737510
E-mail (will be removed from here as soon as we see your message): lucy607@hotmail.com
Device Model: iPad Air 2
Language: English
Country: England
Describe your problem as clearly as possible:
For the past few hours I have been stuck on adventure 11 unable to hatch my purple egg, preventing me from playing the game as I have an egg waiting for collection.
It displays a message "cannot connect to server, check internet connection " or something similar. It is also affecting the customer care and faq buttons in the menu.
Please help, I have checked settings and restarted my device yet I am unable to proceed!