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Thomasbryan2013
11-27-2015, 08:43 PM
I use wii u and I am playing Just dance 2015 and the Ubisoft server is unavailable at this time. How can I or you fix it?

UbiVertigo
11-28-2015, 12:33 AM
Hi Thomasbryan2013,

Are you still experiencing a connection issue?

Thomasbryan2013
11-28-2015, 10:03 PM
Yes...It still displaying the same message over and over

UbiVertigo
11-28-2015, 11:37 PM
Yes...It still displaying the same message over and over

Alright, everything seems to be okay on our end, server-wise. First off, I'll advise opening a support ticket (support.ubi.com). If you've already done so, please let us know what your support ticket number is.

While that's going through, can you verify a few things for me?

-Have you successfully connected to the JD15 servers before using your current console, home network combination?
-Have you tried resetting your modem/router?
-Has there been a change to your firewall?
-Are you using the WiiU version of JD15 (not the Wii version)?

Thanks!