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Jeet1998
11-12-2015, 01:11 PM
I BOUGHT farcry 4 (hard copy) last year. I hadn't played in a while so the uplay patched. Okay. Then they asked me to verify my FC4 activation code which I already had done. It says its in use by another account and I cannot figure out how to activated it. I don't want my money wasted ,so please help.

WID992007
11-12-2015, 04:18 PM
if you played last year your already have activated your game

is it possible that your not logging in Uplay with the right account info ?

once you activate a game on Uplay that CD key is tied to that Uplay account with the e mail address and password you used and can not be used again
and will always then show up as that CD key is in Use (please keep in mind that passwords are case sensitive and inputting in a wrong pass may lock your account .... i think )

what you want to try to do

1. make sure you have the updated version of the Uplay client installed as the one that shipped with the game may be outdated ...you can get it here https://uplay.ubi.com

2.. once you have the updated client installed try logging in again with the proper e mail and password you used last year to activate the game on originally remember passwords are case sensitive

if its still does not work you SHOULD contact Ubisoft support , this is best done by Phone for problems with accounts and passwords from what i have seen from Ubi employees post you can also try to reach them the normal ways of opening a support ticket or by use of social media like twitter or facebook .....here are the links to use

You can find phone number information go here: https://support.ubi.com/en-US/FAQ/60/3888/international-support-contacts/kA030000000eiChCAI


You can also try to contact them via social media.


Facebook: https://www.facebook.com/UbisoftSupport
Twitter: https://twitter.com/ubisoftsupport