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xUnalloyedDadey
10-16-2015, 07:16 AM
Has anyone else assassins creed syndicate been shipped my big bens collector case just got shipped looks like early release because it's also expres shipping

booty_fiend
10-16-2015, 07:25 AM
i'm poor, so no.

Moultonborough
10-16-2015, 07:31 AM
Huh. Well now that's interesting to hear. Fully confirms the "Gone Gold" announcement or lack of one LOL. If you don't mind me asking what country do you live in? Not that I do but I'm sure quite a few of us will now go officially Dark.Anyway, if you get it well before the majority of us (or not) I hope you have fun ;)

xUnalloyedDadey
10-16-2015, 09:58 AM
Thanks and I live in australia

xUnalloyedDadey
10-16-2015, 09:59 AM
Also what's the gone gold announcement

booty_fiend
10-16-2015, 10:01 AM
Also what's the gone gold announcement
"gone gold" is when a game has been completely finalized and finished (or so they say) and sent off for replication, packaging and shipment

xUnalloyedDadey
10-16-2015, 10:54 AM
Oh ok thanks

lothario-da-be
10-16-2015, 11:19 AM
Shipment now already? Damm thats early! Have fun with the game. It is the first time that I haven't pre-ordered a CE sicne brotherhood.

xUnalloyedDadey
10-16-2015, 11:32 AM
Thanks man and yeah this may be the last time I pre order it feels like assassins creed is losing its heart I'm no way near as hyped as previous years the only reason I pre ordered is because I might regret if I don't haha

xUnalloyedDadey
10-16-2015, 11:34 AM
Ac3 was the last one that felt real special

Locopells
10-16-2015, 11:44 AM
Annnd, that's your official notification to go dark, people!

Jessigirl2013
10-16-2015, 05:51 PM
Has anyone else assassins creed syndicate been shipped my big bens collector case just got shipped looks like early release because it's also expres shipping

Huh??
I thought it was 23rd for the release.....
Huh?


Ac3 was the last one that felt real special
I agree...
It was also the last game that actually moved the MD story on.....

xUnalloyedDadey
10-16-2015, 07:58 PM
Yer agreed it was the last one that actually moved the modern along. The whole sage thing didn't really affect anything. And it does come out October 23rd

RVSage
10-16-2015, 08:10 PM
If you do get the game early, (i mean if it does allow you to play before 23rd). I request you to post your thoughts on performance and stability(Spoiler free please). Right here. Might help people who have pre-ordered. Just in case

Have fun :)

xUnalloyedDadey
10-17-2015, 01:26 AM
Yer sure if I do get to play it early i will post my thoughts on the performance and stability

RA503
10-17-2015, 02:00 AM
The game will be release next week and already delay to much to happens everyone knows what,this is a mark for ubi standarts, they catch and fired the rats...

xUnalloyedDadey
10-17-2015, 05:44 AM
Sorry i didn't quite understand what you mean RA503

RA503
10-17-2015, 07:02 AM
Sorry i didn't quite understand what you mean RA503

I talking about leaks,this game delays to leak unlike all the years,maybe is because of low expectations,high hyped games leaks more easy...

Edit : moderation I talking about plot spoilers leaks I against piracy...

xUnalloyedDadey
10-17-2015, 09:59 AM
Oh yeah that's very true actually

dimbismp
10-17-2015, 11:14 AM
Did the first walkthrough videos appear in YT?

Black_Widow9
10-17-2015, 10:11 PM
I would just like to remind you that sometimes shipping notices are given to you in advance of anything actually happening. ;) Also, if you are able to play before release you may not be playing the updated version so until the actual day I wouldn't take complete stock in tech discussions.

If you are thinking about posting Spoilers you need to please read this ENTIRE thread.
http://forums.ubi.com/showthread.php/938931-*IMPORTANT*-Please-read-SPOILER-WARNING-RULES!-UPDATED

Thanks

wes101
10-19-2015, 10:10 AM
This is my first time ordering from ubi store can anybody tell me when you usually get a shipping notice. I mean its only 4 days away and mine still says order processing. Thanks

Becerikli
10-19-2015, 12:44 PM
I found my delivery confirmation for AC:Unity. They sent the confirmation on November 10th and the game was delivered on the 13th (which was the release date). So, tomorrow I'll start to worry.

harsab
10-19-2015, 12:49 PM
i hope my game comes on release day, i will not accept it any later.

wes101
10-19-2015, 12:51 PM
I found my delivery confirmation for AC:Unity. They sent the confirmation on November 10th and the game was delivered on the 13th (which was the release date). So, tomorrow I'll start to worry.

Cheers. Hopefully get comfirmation tomorrow

Hawaii2k
10-19-2015, 01:04 PM
Mine's still processing. Don't know why I bother. I got Unity over a week after release date and the guillotine box itself over a month after release. Why can't they ship preorders early so people who spend money on the products can actually play it on release date?

GR_Magaki
10-19-2015, 01:25 PM
i hope my game comes on release day, i will not accept it any later.

Good luck with getting it on release date...
Last year i received unity 2 weeks after the release date, i hope this time i will get it on time.

wes101
10-19-2015, 02:19 PM
Mine's still processing. Don't know why I bother. I got Unity over a week after release date and the guillotine box itself over a month after release. Why can't they ship preorders early so people who spend money on the products can actually play it on release date?

That's ridiculous. They send out copies to people on YouTube to review for nothing but can't sent them to people who pay for them on release day.

Becerikli
10-19-2015, 02:20 PM
I've preordered AC since AC:III. All of them have arrived the day before the release day, except for Unity which came on the release day. At 8:30 PM, but on the release day nonetheless.

Edit: I don't think the order status is the best indicator. For me it is still showing that they're processing the order for Unity and i've received it nearly a year ago. :)

wes101
10-19-2015, 02:26 PM
That's good to hear hopefully it will come by release day

harsab
10-19-2015, 03:08 PM
Good luck with getting it on release date...
Last year i received unity 2 weeks after the release date, i hope this time i will get it on time.

i've been pre ordering every AC since brotherhood and every one has arrived to me on release day (some even a day earlier) so i hope this doesn't change.

brokendreamz95
10-19-2015, 04:50 PM
I'm hoping to be that lucky. I pre-ordered the Collector's Edition here in North America, and my order says the game won't be shipped until AFTER the release date of 12/31/2015. I'm really hoping this is just some stupid glitch lol.

cawatrooper9
10-19-2015, 05:19 PM
Amazon doesn't ship till Wednesday. Love their two day shipping, but man, that's cutting it close... (especially since they don't deliver on Saturday here).

wes101
10-19-2015, 07:29 PM
I'm hoping to be that lucky. I pre-ordered the Collector's Edition here in North America, and my order says the game won't be shipped until AFTER the release date of 12/31/2015. I'm really hoping this is just some stupid glitch lol.

I've seen on twitter people asking about that date and theyou said it's just a placeholder date and they should have it by release date

Hawaii2k
10-20-2015, 12:30 AM
I've preordered AC since AC:III. All of them have arrived the day before the release day, except for Unity which came on the release day. At 8:30 PM, but on the release day nonetheless.

Edit: I don't think the order status is the best indicator. For me it is still showing that they're processing the order for Unity and i've received it nearly a year ago. :)

You're quite the lucky assassin, aren't? :P Must be something with the postal service as well. Items I've ordered have ben delayed for days in the customs.

xUnalloyedDadey
10-20-2015, 12:43 AM
I stopped pre ordering from eb games when the black chest edition came out and have pre ordered from Ubisoft ever since black chest edition I got 1 day early and same with unity and rogue however they both still say order processing so don't worry about that as as you've got the email to say it's been shipped

OwnedByOmar
10-20-2015, 01:06 AM
I ordered the collectors edition for North America as well. Still waiting for a notice of its shipment.

xUnalloyedDadey
10-20-2015, 02:51 AM
I'm from the Aus I got the Big Ben collectors case can you guys get that edition we can't get the collectors edition in Aus

Becerikli
10-20-2015, 04:05 AM
You're quite the lucky assassin, aren't? :P Must be something with the postal service as well. Items I've ordered have ben delayed for days in the customs.

Well, lucky that postal service has nothing to do with it. It's coming by UPS within the EU, so not even the customs is interested. :)

Washnington rvb
10-20-2015, 04:44 AM
3 Days till launch and my I haven't had my E-mail confirmation that its shipped :c and I'm in NZ in case anyone here is wondering.

wes101
10-20-2015, 07:47 AM
I haven't had a confirmation email either. I'm in ireland

Takamaru1715
10-20-2015, 09:52 AM
I'm in Aus I've had no confirmation either, I'm getting really anxious that it won't arrive in time

xUnalloyedDadey
10-20-2015, 10:38 AM
Don't worry to much the shipping is usually really fast when pre ordering so I wouldn't get anxious just yet

xUnalloyedDadey
10-20-2015, 10:39 AM
Hopefully everyone ends up getting it on time or early I've never pre ordered from Ubisoft and got the game after release day so no one should panick just yet

xUnalloyedDadey
10-20-2015, 10:41 AM
Remember it's only Tuesday here in Aus and they use express shipping with pre orders

EmptyCrustacean
10-20-2015, 10:49 AM
Does anyone know the cheapest place I can pre-order in the UK (new)?

pacmanate
10-20-2015, 12:08 PM
If all you guys are talking about the Ubishop, for the past few years people have got theirs before release without a shipping notification.

Sometimes due to quantity of things being shipped, its quicker for them to just send it out instead of worrying about giving us shipping confirmations.

Chipworm
10-20-2015, 01:52 PM
Last year I got shipping notice on the Weds and it arrived on the Friday. That was from ubishop.

MongoosE97
10-20-2015, 02:14 PM
Does anyone know the cheapest place I can pre-order in the UK (new)?

I got it from The Game Collection. Cheapest I could find it for £39.75, also free 1st class shipping.

Hawaii2k
10-20-2015, 02:33 PM
So, both the figurines and the Big Ben case have tracking numbers. I'm starting to wonder what the hell I've ordered. For the figurines it says on the UPS site "Weight: 800.30 kgs". LOL :p

Becerikli
10-20-2015, 03:28 PM
So, both the figurines and the Big Ben case have tracking numbers. I'm starting to wonder what the hell I've ordered. For the figurines it says on the UPS site "Weight: 800.30 kgs". LOL :p

I thought the Big Ben was a miniature, not life-sized :D I got the tracking numbers also, but mine is only 4.9 kg. The tracking doesn't show any movement yet, though.

cawatrooper9
10-20-2015, 04:15 PM
So, both the figurines and the Big Ben case have tracking numbers. I'm starting to wonder what the hell I've ordered. For the figurines it says on the UPS site "Weight: 800.30 kgs". LOL :p

Jeez, are you sure it's not the actual Big Ben? :p

pacmanate
10-20-2015, 05:11 PM
So, both the figurines and the Big Ben case have tracking numbers. I'm starting to wonder what the hell I've ordered. For the figurines it says on the UPS site "Weight: 800.30 kgs". LOL :p

Prepare to get a bigggg parcel!

Sweenster
10-20-2015, 05:24 PM
Worryingly still have had nothing come through from Ubi for my UK delivery, they don't seem to have taken payment either.. cutting it a bit fine now.

HoIcon
10-20-2015, 07:49 PM
No movement on my Big Ben edition, i better not get this one late too, AC3 and ACU were both delivered a couple days late for me so i don't have very high hopes of getting it on time

pacmanate
10-20-2015, 07:55 PM
If the release date is Friday, i highly doubt Ubi will screw it up by getting it to you 3 days late as Sunday is no post day

brokendreamz95
10-20-2015, 09:39 PM
Seems like I've been charged, which means the game has either been shipped or is being prepared to ship. I got my email to download to OST just a bit ago. Hoping to get my tracking number soon.

Melchia_Onak
10-21-2015, 12:13 AM
I just got punked on my shipment. Because I prepurchased Rainbow Six Siege and Assassins Creed Syndicate in the same Order Ubisoft told me I have to wait until the Release of Rainbow Six(Dec1st) to get both games


Ugh..........

And I cant even find a Big Ben edition.

KonexTV
10-21-2015, 12:14 AM
It is 21/10/2015 - 00:13am in London, I have not been charged yet and my order still appears as Order in Process.

product > Assassin's Creed Syndicate - Big Ben Collector's Case.

Captain Tomatoz
10-21-2015, 01:37 AM
The money came out for my game in September when I ordered it. Doesn't say shipped yet though. Hope it still arrives on time

newsents
10-21-2015, 03:30 AM
Has anyone gotten shipping confirmation email with no tracking number? It happened to me last time I preordered as well :/

GR_Magaki
10-21-2015, 06:13 AM
Has anyone gotten shipping confirmation email with no tracking number? It happened to me last time I preordered as well :/

Well atleast you got a shipping confirmation. Mine is still processing.
Check you order history in the uplay store , you might find your tracking number there.

KonexTV
10-21-2015, 08:03 AM
At 6.11am I have received a Shipping Confirmation email with tracking number even though the shipment details are not available yet on the UPS website.

wes101
10-21-2015, 08:59 AM
Still processing for me...starting to get worried now

Sweenster
10-21-2015, 10:10 AM
At 6.11am I have received a Shipping Confirmation email with tracking number even though the shipment details are not available yet on the UPS website.

Received mine around 7:30, details not available also but that is usually the case with UPS. I have had nothing appear until the day it was delivered even though it more than likely comes from Germany/Eastern Europe going from previous deliveries with ubi/digital river

Pandassin
10-21-2015, 10:23 AM
Mine has yet to be shipped (I pre ordered on Amazon), hopefully it will be soon.

Yrag86
10-21-2015, 10:44 AM
So glad I've found the thread, I preordered the Big Ben collectors edition way back in May when it first came available. And have even paid for it back then as I used Paypal.
I'm from the UK and still waiting for a shipping email, but I'm happy that I'm not the only person in the same boat. I'll update once anything changes.

Washnington rvb
10-21-2015, 11:06 AM
So I got in contact with Ubisoft Australia today via Facebook (since they're the closest Studio to New Zealand) and they gave me a number to call (I'll do that when I'm able to) and they also sent the details to the Store Team to see if they can tell Ubisoft Australia whats happening with my order as on a local level Ubisoft Australia has limited access to Store Info. So hopefully Ubi Australia is able to find out for me :D

Uomo Forzuto
10-21-2015, 12:17 PM
Like many here I also pre-ordered the Big Ben's edition and waiting patiently for a shipping notification / tracking number.

Countless refreshes of my Ubi Store order tracking page are not helping. :)

St0ney153
10-21-2015, 12:19 PM
Like many here I also pre-ordered the Big Ben's edition and waiting patiently for a shipping notification / tracking number.

Countless refreshes of my Ubi Store order tracking page are not helping. :)

+1

I've been waiting for a week or so and no dice. Refresh, order is processing, refresh, processing, refresh, processing...

Come on Ubi!

pacmanate
10-21-2015, 12:26 PM
Mine has yet to be shipped (I pre ordered on Amazon), hopefully it will be soon.

Amazon always ship the day before release.

Yrag86
10-21-2015, 01:27 PM
Just received my Shipping email. Happy now :)

ModernWaffle
10-21-2015, 01:43 PM
I read about people getting copies of games earlier than the release date here and there, but it feels like it's such a rare occurrence. With AAA title games, is there actually a significant amount of copies that get sent out a bit before the release date?

kosmoscreed
10-21-2015, 01:45 PM
Mine shipped too, coming on friday.

the_don7684
10-21-2015, 01:47 PM
Ac3 was the last one that felt real special

agreed... but I've hope for Syndicate, as it is produced in the same building as AC3 was...

the_don7684
10-21-2015, 01:48 PM
I got an email saying Game Stop has mine ready for pick up but they wont let me grab it until Fryeday...

ladyleonhart
10-21-2015, 02:07 PM
I have also received a shipping confirmation e-mail with a UPS tracking number.However, when attempting to track it, it states that the shipping details can't be located. Is that normal...? I'm probably being paranoid. Just hoping it hasn't gone missing or something

Yrag86
10-21-2015, 02:15 PM
Yeah thats pretty normal, you'll probably find that it be updated later tonight once UPS have picked up the package and started to process it.
Mine says the same at the moment

ladyleonhart
10-21-2015, 02:20 PM
Thank you Yrag86. :) That makes me feel so much better. I won't worry then. ^_~

St0ney153
10-21-2015, 02:54 PM
Thank you Yrag86. :) That makes me feel so much better. I won't worry then. ^_~

I've just received my confirmation email and tracking number, but I'm experiencing the same red writing - don't worry about it, that's normal before your package actually moves from the depot.

Happy days!

harsab
10-21-2015, 03:03 PM
I preordered my game from tesco & still have no dispatch notice :(. Getting slightly worried now i hope i recieve it on the day or i'm going in store lol

pacmanate
10-21-2015, 03:36 PM
Why would Tesco ship more than a day before? Royal mail 1st class is next day delivery....?

cawatrooper9
10-21-2015, 03:39 PM
Okay, before Amazon ships-
I have a PS4 and XBox One. I've ordered Syndicate for my XBox. XBox is new, so I'm not that used to it yet, and is on a 65'' TV in my living room. I've had the PS4 for about a year and it's on a 32'' in my bedroom. Have I made a mistake? Do we have console-specific ratings for this game yet?

pacmanate
10-21-2015, 03:40 PM
What makes you think you made a mistake?

Also not yet, reviews go up tomorrow so I guess you can watch metacritic then

MongoosE97
10-21-2015, 03:42 PM
Just got my dispatch confirmation from The Game Collection. Free First Class delivery so I should be playing it tomorrow :D

pacmanate
10-21-2015, 03:42 PM
Also playing tomorrow. Hope its worth it.

cawatrooper9
10-21-2015, 03:47 PM
What makes you think you made a mistake?

Also not yet, reviews go up tomorrow so I guess you can watch metacritic then

Ah, I was just wondering if anyone knew if one version of the game was better.

Yrag86
10-21-2015, 03:52 PM
Ah, I was just wondering if anyone knew if one version of the game was better.
IGN have done a graphics comparsion video, But I honestly dont believe theres any real difference between the 2. You'll have to wait a couple of days after release to hear about any console specific issues.

http://uk.ign.com/videos/2015/10/20/assassins-creed-syndicate-graphics-comparison?%20hub%20page%20(front%20page)&utm_content=4

ModernWaffle
10-21-2015, 03:53 PM
Just got my dispatch confirmation from The Game Collection. Free First Class delivery so I should be playing it tomorrow :D

I now regret not buying from Game Collection...

harsab
10-21-2015, 04:05 PM
Why would Tesco ship more than a day before? Royal mail 1st class is next day delivery....?

It said standard delivery on check out? I was hoping it would come a day early...i remember when i ordered Revelations from them & it came a day early.

harsab
10-21-2015, 04:06 PM
I'm jealous of everyone recieving it a day early...

pacmanate
10-21-2015, 04:28 PM
https://moonymadness.files.wordpress.com/2014/11/haha-gif.gif%3Fw%3D351%26h%3D225

Takamaru1715
10-21-2015, 04:40 PM
Got my confirmation email yesterday at about 9:30am hope it shows up today or early tomorrow

KonexTV
10-21-2015, 04:56 PM
it's 16:54pm and tracking details says > Order Processed: Ready for UPS

Shipped/Billed On:10/21/2015
Type:Package
Weight:4.90 kgs

wes101
10-21-2015, 05:19 PM
Still processing here... :(

cawatrooper9
10-21-2015, 05:39 PM
Amazon confirms ready to ship today. w00t

Pandassin
10-21-2015, 05:40 PM
Yup, my Amazon order has just been dispatched! WOOO :D

HoIcon
10-21-2015, 05:49 PM
Got an email saying my big Ben edition has been shipped, got a tracking number but no movement on that yet

The Irish Force
10-21-2015, 06:07 PM
For those who haven't got a shipping confirmation yet, don't forget to check your spam filters. That's where mine was hiding.

KonexTV
10-21-2015, 06:09 PM
< UPDATE >

Langenhagen, Germany 10/21/2015 6:21 P.M. Origin Scan
Germany 10/21/2015 10:13 A.M. Order Processed: Ready for UPS

yac-tiko91
10-21-2015, 06:13 PM
my order still processing ...

ModernWaffle
10-21-2015, 06:19 PM
Amazon confirms ready to ship today. w00t


Yup, my Amazon order has just been dispatched! WOOO :D

Third's one the charm :rolleyes:

Didn't realise Amazon actually dispatches its stuff early, but happy nonetheless!

xUnalloyedDadey
10-21-2015, 06:44 PM
I Made a Ubisoft support ticket about the tracking number on Monday and yesterday they went me the tracking number mine just left Chilluro NSW Aus last night

brokendreamz95
10-21-2015, 06:45 PM
Ubi says my order is still processing. I hope they just forgot to update it. At this point, I doubt I'll receive it Friday. Aiming more for Saturday :/

GR_Magaki
10-21-2015, 06:45 PM
my order still processing ...

Your are not alone!
Mine is still processing too. :(

Pandassin
10-21-2015, 07:01 PM
For Unity I ordered from the Ubi Shop last year. It wasn't dispatched until the day before release but it still managed to arrive on time, so don't worry :)

lothario-da-be
10-21-2015, 07:04 PM
For Unity I ordered from the Ubi Shop last year. It wasn't dispatched until the day before release but it still managed to arrive on time, so don't worry :)
Mine was dispatched the day after release and arrived 2 or 3 days later, but ac4 arrived almsot a week too early. They are really inconsistent with the delivery date.

ModernWaffle
10-21-2015, 08:25 PM
Just got this message from Amazon:

'Delayed: The delivery of your parcel is delayed because of a processing error' - my order was dispatched at 5:30 pm today so I don't really understand how there's a processing error. Just a heads up for anyone else who ordered from Amazon unless this has only happened to me.

cawatrooper9
10-21-2015, 08:34 PM
Just got this message from Amazon:

'Delayed: The delivery of your parcel is delayed because of a processing error' - my order was dispatched at 5:30 pm today so I don't really understand how there's a processing error. Just a heads up for anyone else who ordered from Amazon unless this has only happened to me.
I've gotten that message from Amazon a couple of times on other orders- I don't think it's ever actually moved back my delivery date, though.

jamese1982
10-21-2015, 08:35 PM
Ordered the Charing Cross edition and it's been shipped (game.co.uk)

ModernWaffle
10-21-2015, 10:26 PM
I've gotten that message from Amazon a couple of times on other orders- I don't think it's ever actually moved back my delivery date, though.

Good to know, hopefully people will get their copies tomorrow and enjoy a gltichless Victorian London ;)

KonexTV
10-21-2015, 10:48 PM
< UPDATE >

Langenhagen, Germany 10/21/2015 8:43 P.M. Departure Scan

Scheduled Delivery: Friday, 10/23/2015, By End of Day

brokendreamz95
10-21-2015, 11:19 PM
It's 3:18 PM PST and still my order is "in process". Highly doubtful I'll receive it Friday. Really bummed.

yac-tiko91
10-21-2015, 11:21 PM
It's 3:18 PM PST and still my order is "in process". Highly doubtful I'll receive it Friday. Really bummed.

same here :/ x(

wes101
10-22-2015, 12:32 AM
same here :/ x(

Same here..

xUnalloyedDadey
10-22-2015, 12:37 AM
Don't worry if the Ubisoft sight still says order in process my Assassin's Creed unity guilitine edition and Assassin's Creed black flag back chest edition still say order in process

pacmanate
10-22-2015, 12:43 AM
Stop stressing yourselves. All orders are sent out with next day delivery. You will get it Friday. Don't always trust tracking information.

Hawaii2k
10-22-2015, 02:12 AM
Stop stressing yourselves. All orders are sent out with next day delivery. You will get it Friday. Don't always trust tracking information.

I seriously have my doubts. My Big Ben-box hasn't been picked up by UPS. And with everything else, one has to expect a day or two at customs before the domestic transport continues. Figurines left a depot in Denmark yesterday afternoon, so they might be here by Friday. Everything bought online and imported into Norway has to be declared at customs to pay a tax if the shipment costs more than £27. And it was like this with Unity, Black Flag and AC3. I might've had the game if it wasn't for the pesky Customs, though.

iceburg1
10-22-2015, 03:40 AM
Anyone else not get the season pass code in there big ben edition?

Ichrukia56
10-22-2015, 07:42 AM
Anyone else not get the season pass code in there big ben edition?

Yep i am the some mate i got my edition this afternoon hopefully they will email us the code tomorrow or i will be very annoyed :(

Yrag86
10-22-2015, 09:05 AM
Well my UPS tracking got updated at about 4pm yesterday. So UPS are aware of the package. Sadly it hasn't moved anywhere since then, and it doesnt appear that UPS have the package yet.
Bit disappointed I wont get it a day early, but cant complain. Still confident it will arrive tomorrow.

rrebe
10-22-2015, 09:17 AM
My UPS tracking info hasn't updated since two days ago (the 20th) when the label was created, it's still "ready for UPS". I am worried. :nonchalance:
I hope it's just a glitch in the system and the package is already on its merry way up north. All my previous orders from Uplay have taken 5 days to be delivered so I most likely will not be receiving my package this week..

Washnington rvb
10-22-2015, 09:18 AM
The Season Pass isn't included physically, its in your order history on the ubisoft store and you click 'download' I'm sure they'll go live when the 23rd hits!

In other news, Ubisoft Australia are sending me a promo copy of Syndicate so that I can play it on launch! and my Big Ben Edition should arrive next week so this means I'll have two copies of the game xD but hey, they were amazing.

iceburg1
10-22-2015, 09:30 AM
Yep i am the some mate i got my edition this afternoon hopefully they will email us the code tomorrow or i will be very annoyed :( I'm not so sure... I contacted ubisoft support facebook page. As you usually get an instant reply, and i did... Their response was "it should be in the game case"... My friend didn't get his either. Perhaps they forgot to include them... Though i'm still waiting for my ticket to be answered by official ubisoft support
The Season Pass isn't included physically, its in your order history on the ubisoft store and you click 'download' I'm sure they'll go live when the 23rd hits I hope so, i've been playing it for past 2 days and just wanna use the extra gear from the season pass

yac-tiko91
10-22-2015, 09:38 AM
my tracking number is 12 digits o.O & not working 4 me

pacmanate
10-22-2015, 11:04 AM
Got mine :D

Yrag86
10-22-2015, 11:10 AM
Got mine :D
I hate you so much right now :mad:

Blue Sonic
10-22-2015, 11:34 AM
My UPS tracking info hasn't updated since two days ago (the 20th) when the label was created, it's still "ready for UPS". I am worried. :nonchalance:
I hope it's just a glitch in the system and the package is already on its merry way up north. All my previous orders from Uplay have taken 5 days to be delivered so I most likely will not be receiving my package this week..

The exact same thing for me. Label created for it on the 20th, but absolutely nothing has happened since. It's like UPS has it registered in their system, but that the package hasn't been received by them yet... Considering I'm in Norway I'm expecting to not get it until sometime next week (if that even). The shipping type says UPS Standard as well, which isn't exactly the next day delivery other people seem to think they send it by. Wondering if I should contact UBI support or just wait a few more days to see if anything happens. It's the Big Ben edition btw.

Sweenster
10-22-2015, 01:02 PM
The exact same thing for me. Label created for it on the 20th, but absolutely nothing has happened since. It's like UPS has it registered in their system, but that the package hasn't been received by them yet... Considering I'm in Norway I'm expecting to not get it until sometime next week (if that even). The shipping type says UPS Standard as well, which isn't exactly the next day delivery other people seem to think they send it by. Wondering if I should contact UBI support or just wait a few more days to see if anything happens. It's the Big Ben edition btw.
Same exact situation here, I have had UPS do this before and suddenly it appears at a local depot the day of delivery. Hoping that is the case this time, especially as it does seem to be completely luck of the draw with how they have shipped them.

dannykd
10-22-2015, 01:54 PM
Im in the uk and i only got my shipment notification yesterday afternoon at about 1pm. i haven't had a reply from ubisoft for over a week (ive emailed them twice since, nothing!)
i have no idea where my big ben edition is coming from and also, my ups TRACKING INFO hasnt changed since i got my email with the tracking number yesterday...
still says this: Order Processed: Ready for UPS

IM GETTING ANGRY :mad:

KonexTV
10-22-2015, 02:07 PM
< UPDATE >

Barking, United Kingdom 22/10/2015 13:51 Arrival Scan

carlghove
10-22-2015, 02:13 PM
Many Norwegians also anxiously waiting, possibly.have received?

KonexTV
10-22-2015, 02:16 PM
Mange nordmenn som også venter i spenning, evt. har motatt?

Forum Rules > Language > http://forums.ubi.com/showthread.php/907678-Forum-Rules?p=10142077&viewfull=1#post10142077

Yrag86
10-22-2015, 02:25 PM
< UPDATE >

Barking, United Kingdom 22/10/2015 13:51 Arrival Scan

Was that your UPS first update? After "Order processed: Ready for UPS"

Uomo Forzuto
10-22-2015, 02:26 PM
Still "Order Processed: Ready for UPS" here, F5 key needs replacing! :D

dannykd
10-22-2015, 02:31 PM
Why is this taking sooo long. The guy i spoke to yesterday said hes very very confident of it reaching me for release date but i cant see it. Still in 1st step process of ups tracking. (although,, ive no ide where my big ben is coming from)

KonexTV
10-22-2015, 02:32 PM
Was that your UPS first update? After "Order processed: Ready for UPS"

I received the tracking number from Uplay Shop and then single updates as per shipment progress >

Barking, United Kingdom 22/10/2015 13:51 Arrival Scan
Langenhagen, Germany 21/10/2015 20:43 Departure Scan
21/10/2015 18:21 Origin Scan
Germany 21/10/2015 10:13 Order Processed: Ready for UPS

dannykd
10-22-2015, 02:33 PM
Still "Order Processed: Ready for UPS" here, F5 key needs replacing! :D

25 hours mines said that for :(

dannykd
10-22-2015, 02:36 PM
Still "Order Processed: Ready for UPS" here, F5 key needs replacing! :D


I received the tracking number from Uplay Shop and then single updates as per shipment progress >

Barking, United Kingdom 22/10/2015 13:51 Arrival Scan
Langenhagen, Germany 21/10/2015 20:43 Departure Scan
21/10/2015 18:21 Origin Scan
Germany 21/10/2015 10:13 Order Processed: Ready for UPS

Jeez. Yours was only sent about 2 hours before mine yesterday yet ive had no progress what so ever yet :(

Yrag86
10-22-2015, 02:36 PM
I received the tracking number from Uplay Shop and then single updates as per shipment progress >

Barking, United Kingdom 22/10/2015 13:51 Arrival Scan
Langenhagen, Germany 21/10/2015 20:43 Departure Scan
21/10/2015 18:21 Origin Scan
Germany 21/10/2015 10:13 Order Processed: Ready for UPS
Ah thanks, doesnt look like mine will turn up tomorrow then as it hasnt had the Germany Scan yet :(

carlghove
10-22-2015, 02:36 PM
25 hours mines said that for :(
Have had that message for apr. 55 hours now.....:mad:

KonexTV
10-22-2015, 02:44 PM
Jeez. Yours was only sent about 2 hours before mine yesterday yet ive had no progress what so ever yet :(

As far as I am aware of, Tracking Detail page on the UPS website is just a merely instrument like "let's make you happy so you can see you shipment progress" but, in reality, does not reflect the actual status of your shipment.

ie. last update says that the parcel is in Barking since 13:51pm but it could have already left Barking and be on his way to my home or, instead, it could remains there until early tomorrow morning at around 6/7am that is, usually, the time UPS starts sending out their parcels.

Bottom line > I would not worry that much about the fact that you do not see any update yet.

dannykd
10-22-2015, 02:44 PM
Ah thanks, doesnt look like mine will turn up tomorrow then as it hasnt had the Germany Scan yet :(

Do you think theyre all coming from the same place? I wouldnt have thought they were. I hope mines at 1 of the 6close UPS delivery offices its just not been Updated online. Like some say is happening

dannykd
10-22-2015, 02:49 PM
Have had that message for apr. 55 hours now.....:mad:

Ooooh dear. The bleedin' thing was 'in process' for a week before aswell

Yrag86
10-22-2015, 02:56 PM
Do you think theyre all coming from the same place? I wouldnt have thought they were. I hope mines at 1 of the 6close UPS delivery offices its just not been Updated online. Like some say is happening
Yeah I figure they all be coming from Germany. Its probably where Ubisofts warehouse, so it have to arrive at a German UPS depo first, then ship to the UK.

dannykd
10-22-2015, 03:02 PM
I got my u*******d collection about 2 weeks earlier than release (was real giddy for that).

Uber excited for this and this is the 1 im probably gonna get late 😭 WHY???!!!!

rrebe
10-22-2015, 03:55 PM
Ah, my UPS has finally updated the tracking.. wait, what.
"Scheduled Delivery Updated To: Wednesday, 10/28/2015, By End of Day"


http://media.tumblr.com/tumblr_m8wbrsCgDQ1qmgw3u.gif

Yrag86
10-22-2015, 04:01 PM
Ah, my UPS has finally updated the tracking.. wait, what.
"Scheduled Delivery Updated To: Wednesday, 10/28/2015, By End of Day"


http://media.tumblr.com/tumblr_m8wbrsCgDQ1qmgw3u.gif
Thats awful, I could put up with a Day late but over half a week late. I'll be ripping my hair out if that happens to me.

St0ney153
10-22-2015, 04:06 PM
Thats awful, I could put up with a Day late but over half a week late. I'll be ripping my hair out if that happens to me.

You just jinxed it ;-)

Sadly mine still says: A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated.

And it's meant to be delivered to Oxfordshire... Guess I won't be getting it tomorrow :(

pacmanate
10-22-2015, 04:10 PM
Ah, my UPS has finally updated the tracking.. wait, what.
"Scheduled Delivery Updated To: Wednesday, 10/28/2015, By End of Day"



D:

Blue Sonic
10-22-2015, 04:28 PM
You just jinxed it ;-)

Sadly mine still says: A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated.

And it's meant to be delivered to Oxfordshire... Guess I won't be getting it tomorrow :(

Same as what mine has said since getting the shipping notification on the 20th. Mine is to be delivered to Norway though. Sent a request to UBI support to see if they can figure anything out, but I'm not exactly hopeful :P

dannykd
10-22-2015, 04:35 PM
Ive just looked and it says mibe is due to be delivered tomoz by the end of the day. Yet no movement what so ever on the tracking page. Maybe there is hope and not just for me, but for everyone else in same situ haha

FINGERS CROSSED!!!

The Irish Force
10-22-2015, 04:36 PM
Scheduled Delivery Updated To: Tuesday, 10/27/2015, By End of Day

Seriously?!? I'd have hoped to have had it 'for' Tuesday as it's my day off.

D:

Yrag86
10-22-2015, 05:21 PM
Scheduled Delivery Updated To: Tuesday, 10/27/2015, By End of Day

Seriously?!? I'd have hoped to have had it 'for' Tuesday as it's my day off.

D:

I haven't even got a estimated delivery date yet :(

wickywoowoo
10-22-2015, 05:24 PM
I got wound up last year and end up getting it on release day but I have no confidence this time. My estimated delivery is Monday. The game is out tomorrow and I've bought the most expensive version.

Do Ubisoft never learn from this mess every year? People will just walk into a shop and buy the cheapest version tomorrow and play while I am loyal to Ubisoft and have to wait half a week. I do not get it.

Yrag86
10-22-2015, 05:29 PM
I got wound up last year and end up getting it on release day but I have no confidence this time. My estimated delivery is Monday. The game is out tomorrow and I've bought the most expensive version.

Do Ubisoft never learn from this mess every year? People will just walk into a shop and buy the cheapest version tomorrow and play while I am loyal to Ubisoft and have to wait half a week. I do not get it.

Yeah completely agree with you. When you're paying for the most expensive version directly from ubisoft you would thin they'd make sure to get it to everyone on time.

carlghove
10-22-2015, 05:38 PM
Same as what mine has said since getting the shipping notification on the 20th. Mine is to be delivered to Norway though. Sent a request to UBI support to see if they can figure anything out, but I'm not exactly hopeful :P

Mine is also going 2 Norway, tracking now looks like this:
Scheduled Delivery:
Scheduled delivery information is not available at this time. Please check back later.
Last Location:
Langenhagen, Germany, Thursday, 10/22/2015
Location Date Local Time Activity
Langenhagen, Germany 10/22/2015 5:24 P.M. Origin Scan
Germany 10/20/2015 8:01 A.M. Order Processed: Ready for UPS


Fingers X'ed for quick delivery....

Blue Sonic
10-22-2015, 05:39 PM
Mine is also going 2 Norway, tracking now looks like this:
Scheduled Delivery:
Scheduled delivery information is not available at this time. Please check back later.
Last Location:
Langenhagen, Germany, Thursday, 10/22/2015
Location Date Local Time Activity
Langenhagen, Germany 10/22/2015 5:24 P.M. Origin Scan
Germany 10/20/2015 8:01 A.M. Order Processed: Ready for UPS


Fingers X'ed for quick delivery....

Yea, had not updated on UPS site for me like 30 mins ago, but just checked now and it says the same as for you. Crossing them fingers as hard as I can...

Dazfeeder
10-22-2015, 05:43 PM
My Big Ben edition still hasnt even been shipped, no chance am i getting it tomorrow, not happy as I have spent a lot of money on the special edition.

Literally as i posted that i get an email saying it will be delivered tomorrow lol, panic over.

wickywoowoo
10-22-2015, 05:54 PM
Yeah completely agree with you. When you're paying for the most expensive version directly from ubisoft you would thin they'd make sure to get it to everyone on time.

Maybe I sound "entitled" or something but I think when you buy the top edition only available from the makers of the game then that gives you some scope to expect it on release day instead of those who wait and find the cheapest day from Asda or Tesco or something.

Yrag86
10-22-2015, 05:55 PM
Literally as i posted that i get an email saying it will be delivered tomorrow lol, panic over.

Same email, but UPS still don't know where the package is

Yrag86
10-22-2015, 05:58 PM
Maybe I sound "entitled" or something but I think when you buy the top edition only available from the makers of the game then that gives you some scope to expect it on release day instead of those who wait and find the cheapest day from Asda or Tesco or something.

Nah mate, that's not entitled. You've paid for a service, and paid a lot. Ontime delivery is the least you should get.

wickywoowoo
10-22-2015, 06:00 PM
Nah mate, that's not entitled. You've paid for a service, and paid a lot. Ontime delivery is the least you should get.

Despite my registration date on here, I've followed AC since day one and always bought the top edition. In an idea world, Ubisoft check this and send someone to personally deliver to me with a parade, lol.

They can't even get Initiates to see I have played any games before though so maybe it is asking too much, lol.

mjsmufc99
10-22-2015, 06:01 PM
Mine has an expected to get to my address on TUESDAY , after preordering and getting the big ben edition, i expect the game to be in my hands tomorrow its not too much to ask for

Yrag86
10-22-2015, 06:09 PM
Mine has an expected to get to my address on TUESDAY , after preordering and getting the big ben edition, i expect the game to be in my hands tomorrow its not too much to ask for

Same as me, been playing assassins creed from the beginning and the only top collectors edition I didn't get was unity. But couldn't resist getting the Big Ben edition, being as it's based in the UK

mjsmufc99
10-22-2015, 06:21 PM
Yeah i totally agree with you, Victorian London is the one setting ive been waiting for and ive had every collectors edition including the original one with Altair! and am really surprised by the lack of communication or message of ubi, Its a big joke this, i need to play this game tomorrow! really dissapointed

Chipworm
10-22-2015, 06:31 PM
Hmmm. Not optimistic about getting my big ben edition tomorrow. My tracking still only says the have received a label.

Now, should I order the steelbook from Amazon for prime delivery tomorrow, just in case... :confused:

dannykd
10-22-2015, 06:32 PM
i've not heard anything via e-mail from UPS bout it being delivered tomoz. also my tracking hasnt moved since yesterday morning. ive rang them, they dont know where it is and told me to ring ubisoft... as i was about to ring ubisoft i got an e-mail from them telling me my item is 90% to arrive tomoz.

yet my ups tracking info says it will arrive tomoz..... WHAT THE **** IS GOING ON?! JEEZ. WHEN AM I GETTING IT?!!! HA

GR_Magaki
10-22-2015, 06:36 PM
So i finnaly got my tracking number...but...
Scheduled Delivery:
Monday, 02/11/2015, By End of Day
If this is true i am asking for a refund and never buying anything again from uplay store.

dannykd
10-22-2015, 06:38 PM
Hmmm. Not optimistic about getting my big ben edition tomorrow. My tracking still only says the have received a label.

Now, should I order the steelbook from Amazon for prime delivery tomorrow, just in case... :confused:


mine says the same yet when i signed up for choice membership (which is free) it says its expected tomoz by the end of the day. 2 ubisofts staff members said the same aswell

Dazfeeder
10-22-2015, 06:40 PM
Same here mate

Chipworm
10-22-2015, 06:46 PM
mine says the same yet when i signed up for choice membership (which is free) it says its expected tomoz by the end of the day. 2 ubisofts staff members said the same aswell

Thanks for this. I signed up and the calendar does indeed state delivery tomorrow. Very confusing.

dannykd
10-22-2015, 06:51 PM
Thanks for this. I signed up and the calendar does indeed state delivery tomorrow. Very confusing.

sooo confusing... im hoping it arrives tomoz. i haven't been told any other day yet

chief78513
10-22-2015, 07:15 PM
I preordered the collectors edition directly from Ubisoft in August. There was a hold placed on my cc at the time of preorder, but the final charge never came through. On Tues I got an email saying that I could download the bundled soundtrack from my order. There's no order status at all on the site. I've tried to contact support 5x in the past 3 days and haven't even received a single response. Now, release date is tomorrow and I can't see anything on their site and I don't believe they've charged my cc. For $150, this is unacceptable. Never again. I wanted the statue to go with the others I have, but this just isn't worth the hassle. Still deciding if I should cancel and just pick up from Best Buy for $48 with GCU.

jamese1982
10-22-2015, 07:16 PM
I've had my email from Game. I have got the charing cross edition and it is being delivered in a 1 hour morning slot tomorrow by DPD. I'm really impressed as I cancelled my Amazon Rooks pre-order as they changed my delivery date to the 29th, I then placed this order with Game on Tuesday.

TimeLock09
10-22-2015, 07:18 PM
I hope you guys are right about the shipping. I'm constantly looking at the UPS tracking they gave me for the Big Ben Edition and nothing so far. I think I remember getting the ACIV: Black Flag Chest Edition at the end of the day when it was released.

wickywoowoo
10-22-2015, 07:22 PM
I am still being told "Monday, 10/26/2015, Last Location: Herne-Boernig, Germany, Thursday, 10/22/2015"

Yrag86
10-22-2015, 07:23 PM
I hope you guys are right about the shipping. I'm constantly looking at the UPS tracking they gave me for the Big Ben Edition and nothing so far. I think I remember getting the ACIV: Black Flag Chest Edition at the end of the day when it was released.

Seems like a lot of people are in a very similar situation. Kind of confused who's fault it is. Ubisoft for not sending out the package and not keeping people updated. Or UPS not updating the tracking information. Guess I'll have to wait and see what happens tomorrow.

Uomo Forzuto
10-22-2015, 07:25 PM
I just dropped an email to Ubisoft UK Support, mine is still "ready for bloody UPS" like many of us poor chaps here. Ready for UPS to do God knows what I wonder.
And I also paid extra for the "express delivery", that teaches me. :mad:

HSO_maximus
10-22-2015, 07:36 PM
After hours of pressing F5 the UPS tracking updated and says that its now at the location: Herne-Boernig, Germany. and the scheduled delivery is tomorrow at the end of the day. so my weekend is saved :) hope for the rest of you guys it will be on time.

CalKlein
10-22-2015, 08:10 PM
Hi guys, i've preordered every collectors edition from uni since AC Revelations and my parcels have not been collected from digital river etc until the night before, I'm not concerned. I only ever had late was Unity last year but i had emails from Ubi explaining that there were issues in plenty of time.
I use an app to track my parcels (parcelapp.net) and on the morning of release I have every update as to where the parcel has been over night waiting for me.

OwnedByOmar
10-22-2015, 09:05 PM
I don't get it, how are you guys even getting the tracking number?
I ordered the charring cross edition (live in the U.S.) and on my order invoice or menu for my order on uplay store, it gives zero information about th shipment. am I blind?

Hawaii2k
10-22-2015, 09:13 PM
I don't get it, how are you guys even getting the tracking number?
I ordered the charring cross edition (live in the U.S.) and on my order invoice or menu for my order on uplay store, it gives zero information about th shipment. am I blind?

Check the order on your profile. Look at the heading "product name" or something, where it specifies your order. Yours would say Assassin's Creed: Syndicate - Charing Cross edition, then what platform you ordered it for. Tracking number should be on the next line.


My update for the Big Ben edition:
Langenhagen, Germany 10/22/2015 6:18 P.M. Origin Scan
Germany 10/20/2015 8:01 A.M. Order Processed: Ready for UPS

Soooo, won't have it on release.

Ozy Be
10-22-2015, 09:13 PM
I use an app to track my parcels

It's been quite a while since I even saw a disc, have been buying all digital for a few years now, don't miss them, glad to be shut of them really.

Digital release in 3hrs for me :D Hyped :D
Hope it's as good as it looks

wickywoowoo
10-22-2015, 09:42 PM
It's been quite a while since I even saw a disc, have been buying all digital for a few years now, don't miss them, glad to be shut of them really.

Digital release in 3hrs for me :D Hyped :D
Hope it's as good as it looks

My issue with digital is that I can still put my old Sonic cartridges into my old Sega and play after all these years but we're already seeing games and DLC in the digital age disappear after people have paid. It is not long term or reliable. Nevermind games that are mainly multiplayer and the servers get taken down. It is a con.

newsents
10-22-2015, 09:50 PM
So, I have neither a tracking code nor any emails from Ubisoft about my digital content codes, all I got a few days back was your order has been shipped, who knows where it is now though.
But they include a season pass for free, and I'd like to have the code when I start playing the game, and from what I've heard the season pass isnt physically included in the Big Ben edition?

dannykd
10-22-2015, 10:09 PM
So, I have neither a tracking code nor any emails from Ubisoft about my digital content codes, all I got a few days back was your order has been shipped, who knows where it is now though.
But they include a season pass for free, and I'd like to have the code when I start playing the game, and from what I've heard the season pass isnt physically included in the Big Ben edition?

Its a download,, you wouldnt get until at least games released

ShadeAtNight
10-22-2015, 10:33 PM
Well I'm starting to worry.

In two separate orders I ordered the Collector's edition (order #1) and then from ubiworkshop i order the hidden blade gauntlet. (order 2)

The gauntlet has had a status of "Waiting to ship" since sunday!

The CE edition still does not show any indication that it has shipped at all. :(

I have a bad feeling I'm going to be very disappointed tomorrow.

KonexTV
10-22-2015, 10:35 PM
< UPDATE >

Barking, United Kingdom 22/10/2015 22:22 Departure Scan

CalKlein
10-22-2015, 10:53 PM
Just checked on ups and my Big Ben edition hasn't been collected yet. It's still in arvarto Germany however my ups calendar shows it as confirmed for delivery tomorrow. However this is not unusual as last few times my collection wasn't until the early hours of the morning and arrived on time so I'm not concerned at all

Ozy Be
10-22-2015, 10:57 PM
My issue with digital is...
Yea I hear that mate, genuine concerns!
I have seen a couple of paid digital titles disappear in the last few years,
For sure mp servers don't last forever but having a disc doesn't change that.
No mp in Syndicate though ;)
Discs for me usually got lent out to friends and 90% of the time they don't come back lol,
The other 10% end up scratched, still have a few cartridges lying about myself :) discs...none.

Digital I find very convenient (albeit a bit more expensive) and "my home console" sharing sweetens the deal that (for me) equates to much bigger, better games library :)

EmptyCrustacean
10-22-2015, 11:01 PM
According to Amazon I get mine Saturday.

TimeLock09
10-23-2015, 12:28 AM
Scheduled Delivery:
Friday, 10/23/2015, By End of Day

Last Location:
Departed - Tamworth, United Kingdom, Friday, 10/23/2015

Least it finally updated.

dannykd
10-23-2015, 12:49 AM
Scheduled Delivery:
Friday, 10/23/2015, By End of Day

Last Location:
Departed - Tamworth, United Kingdom, Friday, 10/23/2015

Least it finally updated.

Mines just said the same, tamworth is under 2 hours away so im 99% confident ill get tomoz... YAY!!!!!!

CarthageBP
10-23-2015, 12:53 AM
I'm glad I'm not the only person having this problem.

Vancouver, Canada still waiting for my shipment notification.

dannykd
10-23-2015, 03:02 AM
Tamworth,, :( Dispatched scan

Chipworm
10-23-2015, 03:36 AM
Big Ben edition is 200 miles away in Tamworth. Closer than germany! :D

Evie statue on the way too, but Amazon have delayed my order for the cane sword for some reason.

Moultonborough
10-23-2015, 03:57 AM
Big Ben edition is 200 miles away in Tamworth. Closer than germany! :D

Evie statue on the way too, but Amazon have delayed my order for the cane sword for some reason.

Most likely they saw it at Customs and wanted to see WTF was it about.

ShadeAtNight
10-23-2015, 04:54 AM
ok now i am worried - should i be?

my collectors edition direct from UBI soft has no shipping info and my cc has not been build yet. :(

i have the order confirmation and invoice..so i know the order is in their system.

Becerikli
10-23-2015, 05:29 AM
My Big Ben edition is still in Germany and the estimated delivery has been updated to next Tuesday. I've preordered in July and still can't get the game on release day. I*m really unhappy now. :mad:

Uomo Forzuto
10-23-2015, 06:44 AM
;)

Abingdon, United Kingdom 10/23/2015 4:20 A.M. Out For Delivery

The magic happened overnight, like some of you guys said. Happy days!

10/23/2015 3:18 A.M. Arrival Scan
Tamworth, United Kingdom 10/23/2015 1:35 A.M. Departure Scan
Tamworth, United Kingdom 10/22/2015 11:47 P.M. Origin Scan
Germany 10/21/2015 10:13 A.M. Order Processed: Ready for UPS

mjsmufc99
10-23-2015, 07:24 AM
Yep same here mine has jusr left germany in the last half anhours absolute joke. im fuming
My Big Ben edition is still in Germany and the estimated delivery has been updated to next Tuesday. I've preordered in July and still can't get the game on release day. I*m really unhappy now. :mad:

Yrag86
10-23-2015, 07:46 AM
;)

Abingdon, United Kingdom 10/23/2015 4:20 A.M. Out For Delivery

The magic happened overnight, like some of you guys said. Happy days!

10/23/2015 3:18 A.M. Arrival Scan
Tamworth, United Kingdom 10/23/2015 1:35 A.M. Departure Scan
Tamworth, United Kingdom 10/22/2015 11:47 P.M. Origin Scan
Germany 10/21/2015 10:13 A.M. Order Processed: Ready for UPS

Same here, Mine seemed to magically teleport from Germany to Tamworth



Tamworth, United Kingdom
10/23/2015
12:30 A.M.
Out For Delivery



10/23/2015
12:29 A.M.
Origin Scan


Germany
10/21/2015
10:13 A.M.
Order Processed: Ready for UPS


Starting to think that UPS just aren't very good at updating the tracking information

Yrag86
10-23-2015, 08:23 AM
Also just recieved a email from Ubisoft with my Season pass code on and another email with a link to the Runaway train code.

KonexTV
10-23-2015, 08:56 AM
< UPDATE >

London, United Kingdom 23/10/2015 6:10 Out for Delivery
London, United Kingdom 22/10/2015 23:10 Arrival Scan

Email with Season Pass code received at > 07:42am

St0ney153
10-23-2015, 08:58 AM
Same here, Mine seemed to magically teleport from Germany to Tamworth



Tamworth, United Kingdom
10/23/2015
12:30 A.M.
Out For Delivery



10/23/2015
12:29 A.M.
Origin Scan


Germany
10/21/2015
10:13 A.M.
Order Processed: Ready for UPS


Starting to think that UPS just aren't very good at updating the tracking information

Mine has had the magic hands all over them. Yesterday - order processing... Today:
On Vehicle for Delivery Today

Abingdon, United Kingdom 10/23/2015 4:20 A.M. Out For Delivery
10/23/2015 3:18 A.M. Arrival Scan
Tamworth, United Kingdom 10/23/2015 1:35 A.M. Departure Scan
Tamworth, United Kingdom 10/22/2015 11:18 P.M. Origin Scan
Germany 10/21/2015 10:13 A.M. Order Processed: Ready for UPS

Nickismee
10-23-2015, 08:58 AM
Me too :-(

On the Ubistore page it says the Big Ben edition is for the "die hard Creed fans", nice way of showing how much the fans mean when they can't even deliver the product on time!

I woke up to this today, I was not a happy little lady while getting the kids ready for the school run, especially before I managed to have my morning brew.

Scheduled Delivery Updated To:Monday, 10/26/2015, By End of Day


Herne-Boernig, Germany
10/23/2015
7:12 A.M.
Departure Scan


Herne-Boernig, Germany
10/22/2015
5:07 P.M.
Origin Scan


Germany
10/21/2015
10:13 A.M.
Order Processed: Ready for UPS



After paying over £100 for the Big Ben edition I am really not happy it's not being delivered until MONDAY! I have sent my husband to Game to buy the standard edition so I can actually play the game. Luckily, I can wrap up the copy which comes with Big Ben as a Christmas present for my son, although it doesn't justify having to spend out more money because of Ubisoft's unwillingness to learn from past mistakes.

AC is my favourite gaming franchise, I have played and loved the games since AC2 (well, most of them, we won't mention anything about AC3) but this has put me off from buying direct from Ubisoft again, I think I will stick with Game next time and hit the midnight launch.

HoIcon
10-23-2015, 09:01 AM
Wow, they really do wait till it's almost delivered to start updating, Dewsbury is just under an hours drive from here

Dewsbury, United Kingdom
10/23/2015
5:16 A.M.
Out For Delivery



10/23/2015
3:18 A.M.
Arrival Scan


Tamworth, United Kingdom
10/23/2015
1:14 A.M.
Departure Scan


Tamworth, United Kingdom
10/22/2015
11:34 P.M.
Origin Scan


Germany
10/21/2015
10:13 A.M.
Order Processed: Ready for UPS

carlghove
10-23-2015, 09:03 AM
Even payed for express delivery, and my reciving time wil be: Scheduled Delivery Updated To:
Tuesday, 10/27/2015, By End of Day:mad:
Last time I'm bying games directly from ubi.....

Yrag86
10-23-2015, 09:22 AM
Me too :-(

On the Ubistore page it says the Big Ben edition is for the "die hard Creed fans", nice way of showing how much the fans mean when they can't even deliver the product on time!

I woke up to this today, I was not a happy little lady while getting the kids ready for the school run, especially before I managed to have my morning brew.

Scheduled Delivery Updated To:Monday, 10/26/2015, By End of Day


Herne-Boernig, Germany
10/23/2015
7:12 A.M.
Departure Scan


Herne-Boernig, Germany
10/22/2015
5:07 P.M.
Origin Scan


Germany
10/21/2015
10:13 A.M.
Order Processed: Ready for UPS



After paying over £100 for the Big Ben edition I am really not happy it's not being delivered until MONDAY! I have sent my husband to Game to buy the standard edition so I can actually play the game. Luckily, I can wrap up the copy which comes with Big Ben as a Christmas present for my son, although it doesn't justify having to spend out more money because of Ubisoft's unwillingness to learn from past mistakes.

AC is my favourite gaming franchise, I have played and loved the games since AC2 (well, most of them, we won't mention anything about AC3) but this has put me off from buying direct from Ubisoft again, I think I will stick with Game next time and hit the midnight launch.

Strange yours seems to of gone into processing the same time as mine, But for some reason is still in Germany. Ubisoft really do need to sort there delivery system out.


Even payed for express delivery, and my reciving time wil be: Scheduled Delivery Updated To:
Tuesday, 10/27/2015, By End of Day:mad:
Last time I'm bying games directly from ubi.....

Thats harsh, I'd certainly be on the phone to them at the very least getting your money back for the express delivery.

Uomo Forzuto
10-23-2015, 10:35 AM
Got mine, well worth the wait, the Big Ben Edition is indeed gorgeous.

I can confirm the Season Pass code is sent via email (you should have received yours already, mine was with me at 8am this morning), the 2 codes for the additional missions are inside the jewel case.

I also paid extra for the express delivery, but I'm just happy I got mine today and I feel sorry for all the chaps receiving theirs next week.

wes101
10-23-2015, 10:38 AM
Mine only arrived in England this morning so no chance I'll will be getting today last time I'll be buying from their website.

Mr_Shade
10-23-2015, 10:41 AM
Reason for the 'last minute' updates - is due to the item coming in a bulk shipment - it's then only scanned when put onto the van for delivery.




Hopefully everyone will get updates by the end of the day - UPS deliver until 7pm.

Blue_Wind_77
10-23-2015, 11:01 AM
Glad you guys are all getting it. Mine still says order processed: ready for ups. Hasn't changed since Wednesday morning. No updates or a thing. Ordered back in may with express shipping. Everyone else is getting theirs.

Have been phoning ubisoft and ups about a million times and they are just blaming one another. Ubi says it's shipped and ups say it's not been collected. Not got anywhere and nothing at all has changed other than I am sitting here wondering if the big ben edition will ever actually turn up

EmptyCrustacean
10-23-2015, 11:22 AM
Just got an email from Amazon saying that my package has been delivered today! I get to play it when I come home from work! Woohoo!

wes101
10-23-2015, 11:26 AM
Reason for the 'last minute' updates - is due to the item coming in a bulk shipment - it's then only scanned when put onto the van for delivery.




Hopefully everyone will get updates by the end of the day - UPS deliver until 7pm.

And what about the people who are not getting it today? Mine only arrived in England this morning so there's no chance I'm getting it today as I live in Ireland it will be Tuesday at the earliest as Monday is a bank holiday. Really disappointed I spent over 230 euro for the big Ben edition and the twins statues and I can't even play it on release day. Should have just bought the regular edition.

dannykd
10-23-2015, 11:39 AM
Glad you guys are all getting it. Mine still says order processed: ready for ups. Hasn't changed since Wednesday morning. No updates or a thing. Ordered back in may with express shipping. Everyone else is getting theirs.

Have been phoning ubisoft and ups about a million times and they are just blaming one another. Ubi says it's shipped and ups say it's not been collected. Not got anywhere and nothing at all has changed other than I am sitting here wondering if the big ben edition will ever actually turn up

Trust none of them ha. My tracking didnt change from wednesday morning up until about 1am this morning.... Up until then i was thinking it was still in germany. I was worried i wouldnt get today but after ups tracking got updated it turned out that it was in england, under 2hours away and that it was on the van ready for delivery, so.... You never know *fingers crossed for you

dannykd
10-23-2015, 11:42 AM
Am i the only person who got 25% off on my big ben collection?? Im only seeing people saying they spent over £100 n that.... I got mine for £96 from ubi

Blue_Wind_77
10-23-2015, 11:59 AM
Trust none of them ha. My tracking didnt change from wednesday morning up until about 1am this morning.... Up until then i was thinking it was still in germany. I was worried i wouldnt get today but after ups tracking got updated it turned out that it was in england, under 2hours away and that it was on the van ready for delivery, so.... You never know *fingers crossed for you

Thanks mate. Wish I had your belief! I mean sure it could turn...but ups generally said they haven't had it and absolutely no tracking updates at all even till now. Not changed since the label was created over 50 hours ago. Find it hard to believe one package was missed when really they should all be bunched together!

St0ney153
10-23-2015, 12:13 PM
Mine arrived a couple of hours ago and, I have to be honest, it's gorgeous. I only paid roughly £95~ due to the 20% discount from the ubi store with standard delivery.

My tracking details only updated this morning, and the DLC codes were mixed in with the kit (minus one that comes via email from ubi).

I have my fingers crossed for you guys who paid more/chose the expedited delivery and are still waiting.

Have faith! UPS deliver till late.

Yrag86
10-23-2015, 12:18 PM
Trust none of them ha. My tracking didnt change from wednesday morning up until about 1am this morning.... Up until then i was thinking it was still in germany. I was worried i wouldnt get today but after ups tracking got updated it turned out that it was in england, under 2hours away and that it was on the van ready for delivery, so.... You never know *fingers crossed for you

Nothing is true, Everything is permitted.

KonexTV
10-23-2015, 12:48 PM
< UPDATE >

LONDON, GB 23/10/2015 11:43 Delivered

I am off to play guys, I hope that you will all receive your parcel today... finger crossed.

The Big Ben edition is impressive, well done Ubisoft.

wickywoowoo
10-23-2015, 12:52 PM
My latest update is:

Herne-Boernig, Germany 10/23/2015 6:55 A.M. Departure Scan
Herne-Boernig, Germany 10/22/2015 5:10 P.M. Origin Scan
Germany 10/21/2015 10:13 A.M. Order Processed: Ready for UPS

Not looking good at all :(

carlghove
10-23-2015, 01:38 PM
I realy hope for the sake of people who in the future is gona buy things from the ubistore, that they stop using Usless Parcel Servises as their transport partners.....
.... Well off to the locale electronic store to buy the game since it looks like i won't recive the special edition in the next 3 weeks.....

dannykd
10-23-2015, 02:24 PM
Just got it..... Its beautiful ha

wickywoowoo
10-23-2015, 03:01 PM
I just got an email from Ubisoft thanking them for buying Syndicate and hoping I enjoy it.

It would be nice if they posted things to let people get it on release day instead and hold back the thanks....

dannykd
10-23-2015, 03:28 PM
I just got an email from Ubisoft thanking them for buying Syndicate and hoping I enjoy it.

It would be nice if they posted things to let people get it on release day instead and hold back the thanks....

Mine was apparently still in germany up until midnight and ive got mine :)

wickywoowoo
10-23-2015, 03:36 PM
Mine was apparently still in germany up until midnight and ive got mine :)

I will retain hope but if I do not receive it today, I will hold you personally responsible :p

CarthageBP
10-23-2015, 04:44 PM
Got my notification email in my morning email. It got sent to the spam folder. :P

Scheduled Delivery:Friday, 10/23/2015, by 3:00 P.M.

mjsmufc99
10-23-2015, 04:55 PM
Mine was apparently still in germany up until midnight and ive got mine :)

Yep same here, mine arrived in barking about 15 minutes ago! delivery date Tuesday! been on preorder since june! ubisoft and their preorder dispatch are a joke!

creed of killer
10-23-2015, 06:15 PM
I would like to thank ubisoft for being so optimistic to send the order 2 days before release (21/10) and also releasing the game on a friday so we who didn't get a visit from UPS have to wait until monday

Thanks! GREAT WORK!

wickywoowoo
10-23-2015, 06:17 PM
I would like to thank ubisoft for being so optimistic to send the order 2 days before release (21/10) and also releasing the game on a friday so we who didn't get a visit from UPS have to wait until monday

Thanks! GREAT WORK!

This. There is no defending or excusing this. It is pathetic customer service. Having said that, why it is taking UPS 5 days to make a delivery from Germany I'll never know.

The whole situation is embarrassing and pathetic. At least I used the free postage option with my order, I really feel for the people who paid for express and still do not have it. Ubisoft need to give themselves a shake. This garbage happens every damn year.

GR_Magaki
10-23-2015, 06:19 PM
I would like to thank ubisoft for being so optimistic to send the order 2 days before release (21/10) and also releasing the game on a friday so we who didn't get a visit from UPS have to wait until monday

Thanks! GREAT WORK!
You are lucky. Mine is scheduled for delivery on 2/11/2015 :(

wickywoowoo
10-23-2015, 06:25 PM
You are lucky. Mine is scheduled for delivery on 2/11/2015 :(

Are you serious? There is no excuse for that. At all.

So people who order directly from Ubisoft have to wait nearly TWO WEEKS after release yet people can just stroll into a local shop and buy the cheapest version no problem?

Ubisoft are one of the largest games companies on earth, am I meant to believe that they cannot multi-task and stock shops as well as direct orders? Do they only have 3 people working in dispatches?

wes101
10-23-2015, 06:32 PM
I haven't even got scheduled for delivery date yet ups site just says check back later for deliver date. Seriously pissed off!!

Nickismee
10-23-2015, 06:57 PM
Just had an update, it arrived in Barking at 3.53pm. I live 2 hours from barking and it is now 6.56.. If UPS only deliver until 7pm then I highly doubt it will be delivered today.

rrebe
10-23-2015, 07:54 PM
You are lucky. Mine is scheduled for delivery on 2/11/2015 :(

Seriously? Ouch! And I thought my 28/10 was bad D:

GR_Magaki
10-23-2015, 08:12 PM
I would have received it today if i hadn't ordered it from uplay shop :(
I created a support ticket about it but no answer so far.
For some reason the send it with ups standard but at the checkout i chose DHL express.

cawatrooper9
10-23-2015, 08:22 PM
I would like to thank ubisoft for being so optimistic to send the order 2 days before release (21/10) and also releasing the game on a friday so we who didn't get a visit from UPS have to wait until monday

Thanks! GREAT WORK!

Ubisoft can't control UPS...

Blue_Wind_77
10-23-2015, 08:34 PM
Least some of you guys have an estimated delivery date...albeit a stupid one...mine is still created label ready for ups. Been like that since 10:13am Wednesday. Absolutely no movement since.

Ubisoft say they sent...ups say they have not received. That's a goner I fear! Everyone else has constant updates and goings on. This one has nothing at all and ups are not even aware of it being in their system yet ubisoft say they have sent.

Multiple phone calls to both later and still no closer to knowing what's going on! Ordered in may on express...not impressed at all!

Tsiku
10-23-2015, 08:47 PM
Last time Unity guillotine edition came 1 month later.
This time i ordered big ben, crane staff, hidden blade and both figures. Received tracking url/code for all them but none is working. And no single word back from support.

EmptyCrustacean
10-23-2015, 10:02 PM
Playing it noooooooow!!!

ShadeAtNight
10-23-2015, 10:24 PM
OK well this is just unbelievable.

I just received my UPS shipment. the box is sealed. I open in and there is my CE edition.. only its just the statue and book.. NO GAME or CODES?!
and of course UBI has no phone support so Im left wondering WTH do i do!?

dannykd
10-23-2015, 10:25 PM
This. There is no defending or excusing this. It is pathetic customer service. Having said that, why it is taking UPS 5 days to make a delivery from Germany I'll never know.

The whole situation is embarrassing and pathetic. At least I used the free postage option with my order, I really feel for the people who paid for express and still do not have it. Ubisoft need to give themselves a shake. This garbage happens every damn year.

I used free aswell. Why are those that are paying for postage waiting longer than us?!! Weird

dannykd
10-23-2015, 10:33 PM
Least some of you guys have an estimated delivery date...albeit a stupid one...mine is still created label ready for ups. Been like that since 10:13am Wednesday. Absolutely no movement since.

Ubisoft say they sent...ups say they have not received. That's a goner I fear! Everyone else has constant updates and goings on. This one has nothing at all and ups are not even aware of it being in their system yet ubisoft say they have sent.

Multiple phone calls to both later and still no closer to knowing what's going on! Ordered in may on express...not impressed at all!

Mine went from processing to straight into transit, never anything in between.
Also ubi is most probably right, it would have gone but ups site takes its time to register the item so when you ring they can only tell you the same as what you can see online. I chose standard and it got here in time, yours is late but i cant see it being lost or another week before you recieve it. You'll most probably get it monday. Not acceptable i know but its better than 2weeks like others are waiting for

dannykd
10-23-2015, 10:35 PM
OK well this is just unbelievable.

I just received my UPS shipment. the box is sealed. I open in and there is my CE edition.. only its just the statue and book.. NO GAME or CODES?!
and of course UBI has no phone support so Im left wondering WTH do i do!?

Codes are sent in emails. Ubisoft do have a phone support line for most countries

GR_Magaki
10-23-2015, 10:36 PM
OK well this is just unbelievable.

I just received my UPS shipment. the box is sealed. I open in and there is my CE edition.. only its just the statue and book.. NO GAME or CODES?!
and of course UBI has no phone support so Im left wondering WTH do i do!?
If you got the big ben edition from what i have seen the game is not in the big ben case, it's in the box that contained the big ben case.
Maybe you opened it upside down? See the image below.
https://pbs.twimg.com/media/CR_siGbXIAA4dQk.jpg

TweekeewT
10-23-2015, 10:38 PM
Might as well post the message I just sent to Uplay Store support:

Hello

I placed this order for the Big Ben edition of Assassin's Creed Syndicate in May. I've received the courier tracking number, and according to the UPS website i'm not due to receive it until next Wednesday the 28th, despite the fact that I paid €11 for 1-2 day shipping to Ireland.

I have a number of questions:
1) Why was the order only collected by the courier company on the evening of the 22nd of October, mere hours before the release day?
2) Why is the order being delivered via UPS Standard, described on their site as "delivery within five days"? For 1-2 day delivery as offered on your site, it would require UPS Express to be selected.
3) When can I expect a refund of the shipping cost? Clearly you are not supplying the service I paid for.

Regards
I don't expect a response from them, but it made me feel a little better.

creed of killer
10-23-2015, 10:52 PM
Ubisoft can't control UPS...

Nor do I blame UPS. I blame Ubi for sending out the shippment so late a 4-5 days windows before release date is better than 2 days.

UPS do what they can, even if they make take some time, but to transport a package across Europe in 2 days are almost impossible.

Yay for UPS, Nay for Ubi

dannykd
10-23-2015, 11:36 PM
If you got the big ben edition from what i have seen the game is not in the big ben case, it's in the box that contained the big ben case.
Maybe you opened it upside down? See the image below.
https://pbs.twimg.com/media/CR_siGbXIAA4dQk.jpg

I wondered where my soundtrack was until i opened the actual case. Was furious ha