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heroforhirerob
09-30-2015, 01:30 AM
I bought the physical Deluxe edition of the game and after much tinkering got it to install and play. However, the soundtrack and Heroes 3 HD version promised with this are nowhere to be found. There are two discs, but disc two appears identical to the first one in terms of the files it has. So....am I doing something wrong...?

heroforhirerob
10-01-2015, 04:15 AM
Nobody has an answer here?

Ubi-MoshiMoshi
10-01-2015, 11:33 AM
Hi heroforhirerob, The Deluxe Edition contains an exclusive hero, a scenario map, the full digital soundtrack and HeroesŪ III - HD Edition.

Heroes III HD Edition should be added to your games if you bought from our Uplay Store.

If you are still missing it please open a ticket with our Support team https://support.ubi.com

Thanks

heroforhirerob
10-02-2015, 04:27 AM
I bought the deluxe edition at retail but it says right on the box that I'm supposed to get Heroes 3 HD. Guess I'll open a ticket then.

lunchmuncher1
10-02-2015, 08:02 PM
Hi heroforhirerob, The Deluxe Edition contains an exclusive hero, a scenario map, the full digital soundtrack and HeroesŪ III - HD Edition.

Heroes III HD Edition should be added to your games if you bought from our Uplay Store.

If you are still missing it please open a ticket with our Support team https://support.ubi.com

Thanks

We pre-ordered in May and got charged 99.99 on Sept. 29th and got the package today. Opened up the box and there were NO DISCS at all. My wife is so upset she wants me to call the bank and dispute the charge since we didn't get what we paid for. Now I'm worried about the Assassin's Creed Syndicate Collectors Edition for the PS4 thru Ubishop. Give me one good reason I shouldn't cancel it.

Ubi-MoshiMoshi
10-03-2015, 12:37 PM
Hi lunchmuncher1, the game is a digital download.

1) To access the download for the Uplay PC Client you will need to go to http://uplay.com/ and click the Download Uplay PC banner at the bottom of the page.

2) Once you have downloaded and installed the Uplay PC software you can then launch it from the icon found on your desktop.

3) Now you will need to log into your Uplay account that you used to activate the game. You will see the game's download option located in the Game tab.

The soundtrack will be included in the Install files of the game, located at: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Might and Magic Heroes VII\Might & Magic Heroes VII OST\MP3​"

Thanks

LukaOo
10-03-2015, 02:59 PM
I have similar problem, but with small difference the game appeared in Uplay but I can not play Heroes III. The game does not start. I have wrote to support but I have not got the answer.