View Full Version : Black screen crash PC

09-18-2015, 12:29 AM
I purchased FC4 for PC and after I launch game I get screen - press any key - I press whatever key and than I get black screen with FC4 not responding ... I read so many articles online but I didnt find anything what could help me... My laptop should be able to run FC4 without any problems . I uninstalled MSI after burner, updated all drivers, reinstalled uplay, verified fc4 files ...any help please???
This is probably my first and last game purchased from ubi...no answer from ubi support of course. {GJ}
My laptops specs:
GTX 960m 2GB

Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb.150715-0840)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: PE70 2QE
BIOS: E1792IMS.10F
Processor: Intel(R) Core(TM) i7-5700HQ CPU @ 2.70GHz (8 CPUs), ~2.7GHz
Memory: 8192MB RAM
Available OS Memory: 8108MB RAM
Page File: 2631MB used, 7395MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: UnKnown
DxDiag Version: 6.03.9600.17415 64bit Unicode

09-18-2015, 02:15 PM
check to see if you have the MSI true color application installed .. one other user reported this was also giving him a problem with getting the game to launch

not sure if he just exited the application before launching Far Cry 4 or uninstalled it

but that seemed to fix his launching problem

09-18-2015, 07:01 PM
WID992007 you're super awesome thank you for being so helpful!

metej2015 if you post here or PM me your ticket # I can nudge the support team. That often speeds up the process. PMing me shoots a direct email to my phone which is quicker too so there's that. :)

09-22-2015, 02:32 PM
It will sound crazy, but I found way how it works for me:
- I launch FC4 and in same time i open Google chrome on full screen and I keep launching FC4 in background {it is launching in windowed screen} until I get same screen like before : ..press any key ...then I click on FC4 and I press any key, it goes to full screen and it works. I have no idea why it works but it works.
Also I have MSI true color which seems to not doing any problem with my FC4.

Btw I finally received answer from ubi support and yes, it was totally useless.

One more question does anyone know how Uplay rewards works? Yesterday I picked PVP weapon bundle but I couldnt find anywhere option to buy it or apply it or whatever {in game}...
Does this reward work?