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View Full Version : Known Issues [Updated August 20, 2015]



Ubi-MoshiMoshi
08-12-2015, 05:23 PM
Hello everyone,

Below is a list of some of the “Known Issues” that you may encounter while playing Toy Soldiers: War Chest. Please note that this is not a comprehensive list of all the bugs that the developers are currently aware of. Certain minor issues [spelling mistakes, clipping issues, etc.] may be omitted to keep this list as concise as possible.

Categories:

All Platforms [Xbox One, PS4, PC]
Console [Xbox One, PS4]
PC [PC/Steam]
Other [Xbox One + PC, PS4 + PC, etc.]


All Platforms:

Calling in the hero before accepting the tutorial prompt may break the Tutorial.
At the end of the Defense Phase in Multiplayer matches, all units are counted as destroyed even if they weren’t.
Certain aerial Hero units remained displayed on the Map and HUD after being destroyed.

Console:

Players are unable to make persistent changes to the controller layout for Player Two.
Players may not receive notification if they are left in the Game Party after joining a sessions that has already started.
Players may experience a “Desync” error in Mission 12 after the Emancipator is destroyed when playing Co-Op Online.
Maps may not update for Users while waiting for other Players to join a Ranked Lobby.
When a Player fires with a teammate’s turret, the opposing team will not see the firing animation or bullets.
The “Confirmation Message” remains on the screen if a User accepts multiple invites for Multiplayer Games.
When a Player’s turret is destroyed while repairing the turret in a multiplayer match, it will only show as destroyed for the Host.
Game does not save progress for two players when multiplayer or Co-Op - Make sure both players are logged into the console to ensure progress saving.

Xbox One:

Players who are kicked from a Multiplayer Custom Game do not receive notification.
Total Hours Played is incorrectly tracked.
Fixed - Using Twitch directly through Xbox One not working
The Game will rarely load a blank screen when the Player enters the Store for the first time on a new account.
The friendly Stealth Jet in online Co-Cop will remained displayed after it’s destroyed in Mission 12.

Playstation 4:

The game may crash after Wave 8 on Mission 10. [Rare]
If a Player resumes a game after switching Users, the Second Player may lose functionality.
Players may lose progress if they navigate from the “Main Menu” to the title screen very quickly while the game is still in the process of saving.
Players may receive an “Incomplete Multiplayer Lobby” message if they join the Lobby/Match from another Multiplayer Lobby/Match.
The purchase screen for Token Packs may remain on top if the Player makes multiple purchases.
Med Packs are not visible for the opponent in any Custom/Ranked Multiplayer Map.
User may be removed from the Lobby when joining the same Ranked Lobby as other Players.

PC:

Display after Alt+tab to another program take the game out of full screen reduces resolution and cannot return to full screen.
Game crashes - Link account, login and launch Uplay, then launch game after. Please contact support if you experience this for additional assistance.

Other:

[PC/Xbox] Action button is not activating heroes, despite bar being full.

hindsy69
08-12-2015, 07:41 PM
Hello everyone,

Below is a list of some of the “Known Issues” that you may encounter while playing Toy Soldiers: War Chest. Please note that this is not a comprehensive list of all the bugs that the developers are currently aware of. Certain minor issues [spelling mistakes, clipping issues, etc.] may be omitted to keep this list as concise as possible.

Categories:


All Platforms [Xbox One, PS4, PC]
Console [Xbox One, PS4]
PC: [PC/Steam]
Other: [Xbox One + PC, PS4 + PC, etc.]


All Platforms:


Calling in the hero before accepting the tutorial prompt may break the Tutorial.
At the end of the Defense Phase in Multiplayer matches, all units are counted as destroyed even if they weren’t.
Certain aerial Hero units remained displayed on the Map and HUD after being destroyed.


Console:

Players are unable to make persistent changes to the controller layout for Player Two.
Players may not receive notification if they are left in the Game Party after joining a sessions that has already started.
Players may experience a “Desync” error in Mission 12 after the Emancipator is destroyed when playing Co-Op Online.
Maps may not update for Users while waiting for other Players to join a Ranked Lobby.
When a Player fires with a teammate’s turret, the opposing team will not see the firing animation or bullets.
The “Confirmation Message” remains on the screen if a User accepts multiple invites for Multiplayer Games.
When a Player’s turret is destroyed while repairing the turret in a multiplayer match, it will only show as destroyed for the Host.


Xbox One:


Players who are kicked from a Multiplayer Custom Game do not receive notification.
Total Hours Played is incorrectly tracked.


Playstation 4:

The game may crash after Wave 8 on Mission 10. [Rare]
If a Player resumes a game after switching Users, the Second Player may lose functionality.
Players may lose progress if they navigate from the “Main Menu” to the title screen very quickly while the game is still in the process of saving.
Players may receive an “Incomplete Multiplayer Lobby” message if they join the Lobby/Match from another Multiplayer Lobby/Match.
The purchase screen for Token Packs may remain on top if the Player makes multiple purchases.
Med Packs are not visible for the opponent in any Custom/Ranked Multiplayer Map.



Other:

[Xbox One The Game will rarely load a blank screen when the Player enters the Store for the first time on a new account.
[PS4] User may be removed from the Lobby when joining the same Ranked Lobby as other Players.
[Xbox One] The friendly Stealth Jet in online Co-Cop will remained displayed after it’s destroyed in Mission 12.


Has there been a delay?, thanks

mrawesome448
08-13-2015, 02:57 AM
whenever i add a second controller anything local becomes unselectable. Is anyone else having issues playing local multiplayer? Wanted to know before i return my copy for being defective

hindsy69
08-13-2015, 02:21 PM
Guess ps4 EU users are not getting the game then, seeing as you have failed to reply to any of my posts regarding why we have not received the game yet, thank you for your help, appreciate it.

Barry1354
08-14-2015, 10:18 PM
same as title

Mormugul
08-23-2015, 02:56 PM
Action button not activating heroes._ also not working on PS4.

NoGovt
08-24-2015, 12:33 AM
Still no local multiplayer option. Is this coming? Please let us know. For some of us, this is primary reason we bought the game.

UbiCeeCee
08-24-2015, 05:32 PM
Hi NoGovt, on what platform are you asking about? On both PlayStation 4 and Xbox One, this option should be already available to players.

NoGovt
08-24-2015, 08:49 PM
Hi NoGovt, on what platform are you asking about? On both PlayStation 4 and Xbox One, this option should be already available to players.

PS4, and no, local multiplayer (or couch mode) has not been working for a great many of us here. Have you seen the notes below from others saying the same thing? No matter how many times and ways I have tried to log in my son as a guest so that we can play together, it fails. [Note: My son is only 11 and not allowed to (a) have an email address; (b) sign onto Playstation Network directly, or (c) have a UPlay account. So I need to know how he can just play as a guest, as he was able to do on the previous version.]

And yes, I have tried to "open a ticket" to get this fixed. Got no response.

Hopefully this will be fixed soon. Thank you for you time and attention to this matter.

Elektr0ns
08-25-2015, 04:00 PM
I've found local PS4 user accounts without PSN accounts do not work at all for this title. There is no offline play either.

princesswu
08-29-2015, 04:24 PM
My son just downloaded this and when we try to play it freezes on the menu screen cant do anything any suggestions or help would be greatly appreciated.

Eternal21
09-21-2015, 12:50 AM
Are you guys going to update the known issues (it's been a month). I know I sould like a broken record at this point, but the Challenger trophy is still glitched on all platforms:

http://www.signalstudios.net/forums/showthread.php?10313-Challenger-Achievement-Trophy-is-broken

http://i.imgur.com/1msyj82.png
(http://www.signalstudios.net/forums/showthread.php?10313-Challenger-Achievement-Trophy-is-broken)

II Kazz II
11-11-2015, 10:36 AM
Any news on the achievement fix yet??? It's becoming a joke

United-Clouds
12-02-2015, 04:21 AM
I can't play online saying I'm offline can't connect

Velo2145
01-24-2016, 04:30 AM
The fact that Ubisoft hasn't updated this thread in 6 months is a credit to how little they value their customers. Shame on both companies. The following two videos are spot on:


https://www.youtube.com/watch?v=JqX0fh8yrIQ


https://www.youtube.com/watch?v=XbOge45ZAuM

Wolfie713
01-26-2016, 06:02 AM
The fact that Ubisoft hasn't updated this thread in 6 months is a credit to how little they value their customers. Shame on both companies. The following two videos are spot on:Not that it helps much, but it hasn't been six months yet, it's only been five months.

Mexis
10-03-2016, 06:12 AM
I have put in a support ticket and nothing is being said about it keep getting the same cookie cutter answers and telling me they are forwarding it to the dev team which don't care

Zeta-801
08-09-2017, 12:02 PM
I bought Toy Soldiers: War Chest in Ubistore ,but,where is the game's key? I can't download and play the game!I need help!
http://photo.weibo.com/2403505957/talbum/detail/photo_id/4138909635499323http://photo.weibo.com/2403505957/talbum/detail/photo_id/4138909635499323

V3ntilator
07-11-2018, 06:04 PM
It's now 3 years later, and the bugs is still not fixed.

This game will never be fixed, so get a refund while you can.

UBIaight
08-20-2018, 03:19 AM
So... I wont bother posting the issues im having with this game, its obvious it has been abandoned.

GodlessHeresy
06-01-2019, 02:55 PM
Is it a "known issue" that I can't play this game after almost four years because it's stuck on the main menu no matter what I do?

V3ntilator
06-02-2019, 03:46 AM
Is it a "known issue" that I can't play this game after almost four years because it's stuck on the main menu no matter what I do?

Toy Soldiers were released as 100% abandonware, and is why UBI could never fix it after release.
When a gamer is released as abandonware, it will never be fixed.

They always knew about the bug, but refused remove the game from PS4/Xbox One stores for 4 years and noone knows why.

I don't think it's even legal to sell a picture as a full game.
Almost. Only Tutorial works, but ONLY if you start it before main menu. If you skip Tutorial, you need to remove savegame locally and from cloud to get tutorial working again.

The game itself is impossible to get into without a menu to click on.

A tip for you. NEVER buy any games from any dev that release any game as abandonware ever.
Abandonware is always broken.

If the great and big UBI is not capable of fixing a game menu with all their money, no other dev on the planet is able to either.

When that's said, all other UBI games works fine, all the other game menu works too. :)
I buy all UBI Games every gen except for Just Dance, so i know. I do own two Just Dance games on Wii U, and both have working menu's.

homleshobo
06-22-2019, 05:23 PM
So..I take it the platinum being glitched is never going to be fixed?

WraithTDK
05-01-2020, 07:47 PM
Seriously, why is the menu option still not on this list? Freaking Gamestop is still selling this damned thing.

BluntDonut105
05-18-2020, 04:19 AM
Just an update that there still is no fix. I was speaking to their support and they had stated there was a “hot fix” back in December, but they are either lying or it didn’t work. Unbelievable.