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View Full Version : I can't install my Assassin's Creed: Brotherhood



KindAuto6088057
07-28-2015, 12:56 PM
When I tried to install the game...
It popped up with this....

An error(-5001 : Oxffffec75) has occured while running the setup.
Please make sure you have finished any previous setup and closed othe applications. If the error still occurs, please contact your vendor: Ubisoft(http://www.ubi.com).

Error code: -5001 : 0xffffec75
Error information:
>SetupNew\setup.cpp(211)
PAPP: Assassin's Creed Brotherhood
PVENDOR: Ubisoft (http://www.ubi.com)
PGUID: BE4BA698-9559-C7F3F78C0B05)
$14.0.0.162
@Windowa Vista Service Pack 0 (9200) Non IE/Netscape 0.0

I don't understand what it need...that's why I come here to seek for a guideline from ubisoft.

PLEASE HELP ME!!!

Jessigirl2013
07-28-2015, 04:19 PM
Have you tried Ubi "Support"?

Also what are your specs?

playlisting
07-29-2015, 06:07 PM
Please make sure you have finished any previous setup and closed othe applications.

Restart your PC and try again. If that doesn't work, contact support.

Jessigirl2013
07-29-2015, 08:16 PM
Restart your PC and try again. If that doesn't work, contact support.

Or the support thread.

Usually the thread is more useful.
Plus they don't ignore you ;)