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XyZspineZyX
11-20-2003, 02:03 PM
when i try to play on ubi.com with the "play on ubi.com" butten, the comp. starts searching for GS4.exe and cant find it. when i try to start it from the loading screen it just makes a "pling" like when an error messege pops up but nothing happends, nothing loads nothing pops up, just "pling". the same in the game, when i go to the multiplayer menue and click there on the ubi.bom button it clicks but nothing happends.
when i try to start it directly over the ubi.com website its says:" ...there is no GameService installed on your computer" so i downloaded it but when i want to install it, it says :" there exists a version of GameService on your computer"!?! huh? now is this damned exe existing or what? anyone knows the problem?

got norton antivirus running but nothing changes when i shut it down

Message Edited on 11/20/0301:03PM by urbanAstronaut

XyZspineZyX
11-20-2003, 02:03 PM
when i try to play on ubi.com with the "play on ubi.com" butten, the comp. starts searching for GS4.exe and cant find it. when i try to start it from the loading screen it just makes a "pling" like when an error messege pops up but nothing happends, nothing loads nothing pops up, just "pling". the same in the game, when i go to the multiplayer menue and click there on the ubi.bom button it clicks but nothing happends.
when i try to start it directly over the ubi.com website its says:" ...there is no GameService installed on your computer" so i downloaded it but when i want to install it, it says :" there exists a version of GameService on your computer"!?! huh? now is this damned exe existing or what? anyone knows the problem?

got norton antivirus running but nothing changes when i shut it down

Message Edited on 11/20/0301:03PM by urbanAstronaut

XyZspineZyX
11-21-2003, 12:01 AM
Game service:
-Faq's UBI Game service http://forums.ubi.com/messages/message_view-topic.asp?name=us_ghostrecon_ts&id=zyhbs


This has worked for some:

JJ_from_support wrote:
1. First, try uninstalling the Game Service from the add/remove programs icon in your control panel. Once that's done, download the setup file from http://gamingzone.ubisoft.com/packages/GameService.exe and reinstall the new version of the game service. If this doesn't work go to # 2.
2.Create an incident with us here and I'll send you a file that will remove all of the registry entries for the game service, and you'll be able to reinstall it. Please make sure that you change the catagory to "Ubi.com Game Service," or it will take me forever to find it.
Create an incident email link for UBI:
http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/ask.php?p_sid=WYOBRxBg&p_lva=&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9OTMxJ nBfcGFnZT0x&p_li=


- Until you get UBI working, d/l ASE game browser. http://www.udpsoft.com/eye/doc.html

XyZspineZyX
11-21-2003, 12:09 AM
Try uninstalling with My Uninstaller (http://riedersoft.ath.cx:85/~users/nirsoft/utils/myuninst.html) (use at your own risk).

Then do a fresh install.

Additionally you might use a registry cleaner to remove anything to do with the game service before the new install.


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XyZspineZyX
11-22-2003, 07:58 AM
To urbanAstronaut,

Follow the below uninstall/i/smilies/16x16_smiley-happy.gif



<font color="#00FF00">GR Uninstall</font>

First of go to your add/remove program and uninstall GR/UBI and then follow below and delete the GR/UBI folders

1-start/all programs/accessories/windows explorer/my computer/local disk(c)/program files/red storm entertainment

2-start/all programs/accessories/windows explorer/my computer/local disk(c)/program files/UBI.com

To start from scratch uninstall all of GR and UBI and at your own risk do this but first back it up.

(1) start/run and type this: regedit and press ok

Up the top click file/export and on the pop up window down the bottom where it says (save as type) click the drop down arrow and click on ALL FILES. Then select your location and save.

repeat step (1)

1- hkey_current_user/software look for any red storm entertainment folders and delete along with any UBI soft folders

now do this:

2- hkey_local_machine/software look for red storm entertainment folders and delete along with any UBI soft and UBI soft entertainment folders and delete

now do this:

3- hkey_LocalMachine/ software/ Microsoft/ windows/ current version/ uninstall directory there should be a folder here named "{D89EF3B3-6F17-4665-B7A9-A4235A6DC787}" with some Ghost Recon info in it so delete only the ghost recon related info.

Follow Wombats game service for UBI if it continues. Ahh craps I will post it again on the same page/i/smilies/16x16_smiley-happy.gif

<font color="#00FF00">UBI Game Service .exe</font>

Try this:
JJ_from_support wrote:
1. First, try uninstalling the Game Service from the add/remove programs icon in your control panel. Once that's done, download the set-up file from http://gamingzone.ubisoft.com/packages/GameService.exe and reinstall the new version of the game service. If this doesn't work go to # 2.
2.Create an incident with us here and I'll send you a file that will remove all of the registry entries for the game service, and you'll be able to reinstall it. Please make sure that you change the category to "Ubi.com Game Service," or it will take me forever to find it.
Create an incident email link for UBI:
http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/ask.php?p_sid=WYOBRxBg&p_lva=&p_sp=cF9zcmNoPSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9OTMxJ nBfcGFnZT0x&p_li=

Do not start the game service by using the in game launch. follow the below to start it.

start/all programs/UBI.COM/Play Online


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