View Full Version : Assassin's Creed Unity Save GAME LOST XBOX ONE

03-16-2015, 09:52 PM
Save GAME LOST. I like to have my save game back. I've been playing this weekend and my save was deleted. I have 2 consoles and on both my save was not recovered. Please, I have a whole made progress and do not want to lose it, because I've played a bad game.



03-17-2015, 01:02 PM
This [edit] company will not answer me?[edit] Ubisoft.

03-17-2015, 01:06 PM

If you require support - which it appears you do, then you need to contact the support teams via the website - the forums are not a replacement for doing this and can only offer basic advice from community members.

Since this is save game related - it maybe something support can help with - though it depends on the reason for it disappearing - we might not be able to help with faulty hardware / XBL errors- or - corrupted transfers using USB - however please feel free to contact them and enquire.


And - please do not go back and edit posts to bypass the swear filter - it's there for a reason and bypassing it is against the forum rules.


03-17-2015, 07:39 PM
I do not believe in disregard of ubisoft. The solution was to return my save game of the day 03/14/2015, or before. There was a mistake made by me and could solve easily. I opened a complaint and Ubisoft did not give me answer. I hate Ubisoft.

https://support.ubi.com/en-gb/MyQuestionHistory.aspx?ticketid=5003000000YWJ0wAAH #


03-20-2015, 10:11 PM
Thank you for contacting Ubisoft Support,

Unfortunately, if your save file is not available in-game, there is no way to recover the data. There are a number of things that can cause this issue, and it is extremely difficult to troubleshoot the root cause. In this case, you will need to start a new game.

We have forwarded similar instances up to our development teams for further review, and I apologize for any inconvenience.

Please let us know if you have any further issues.

I'm glad to know that there is a subsidiary of Ubisoft in Brazil, so I can sue for damages! Just cancel my purchase and I will not be forced to open a lawsuit for damages. It's your choice.

08-09-2017, 01:45 AM
I went back on unity after uninstalling it because there was too much room and the saves were all gone. I checked Ubisoft and it turns out my saves were saved there but not in the game. Could you please help me?

08-11-2017, 09:01 AM
As @Mr_Shade said above, posting on a forum is unlikely to reveal a solution for your save game issue.