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Arcrisx
02-18-2015, 02:23 AM
Thanks for taking my 12 dollars you thieves. Know that I will never spend another dollar on your games for selling me this piece of crap that crashes every 5 minutes without fail. Oh, but if I get a response it will be snide and tell me that my device is the problem. Grow a pair, stop not giving a **** and patch this awful attempt of what used to be, an amazing game. REFUND CAN I HAVE ONE PLEASE?

Ubi-Kay
02-18-2015, 11:11 AM
Hello Arcrisx,


Sorry to hear you are experiencing this issue! A number of issues will be addressed in the upcoming patch, see here for more information: http://forums.ubi.com/showthread.php/1009526-PATCH-Upcoming-iOS-Android-Patch We please ask for your patience for this patch to be released, if you are still experiencing the same issue after the patch, please submit a question at the support site here: https://support.ubi.com


Thanks.

Arcrisx
02-20-2015, 09:25 PM
Hello Arcrisx,


Sorry to hear you are experiencing this issue! A number of issues will be addressed in the upcoming patch, see here for more information: http://forums.ubi.com/showthread.php/1009526-PATCH-Upcoming-iOS-Android-Patch We please ask for your patience for this patch to be released, if you are still experiencing the same issue after the patch, please submit a question at the support site here: https://support.ubi.com


Thanks.

Remember when they made the game playable? ?.... oh wait. That never happened. Thanks again for ripping ,me off Ubisoft!

Ubi-Kay
02-23-2015, 03:45 PM
Hi Arcrisx,


I understand your frustration being unable to play your purchased game. A patch is currently being worked on, but unfortunately I can't provide a date at this time. If you are not satisfied with this, please submit a question at the support site: https://support.ubi.com

Thank you.

Arcrisx
03-01-2015, 06:18 PM
Well it has been a month.No update, extremely limited presence or update information from Ubisoft. My game remains unplayable.
No refund has been offered.
In my 17 years of gaming Ive never been as frustrated at a company as I am now. Youve lost a customer of over 12 years

Arcrisx
03-05-2015, 04:46 AM
Can some Ubisoft staff at the very least acknowledge that the patch to make the game playable is being worked on still? Ive been checking this forum daily for weeks and there is nothing, zero. HELLOOOOOOOOOOO?

Arcrisx
03-05-2015, 05:51 AM
Is this a joke? Game updated, got hopes up. Crashing even faster now. Less playable? Is this a social expirement to see how pissedoff peoplecan get? WTFFFFFF

Ubi-Kay
03-09-2015, 12:23 PM
Hello Arcrisx,


Sorry to hear that the recent patch did not resolve your issue, please update your original ticket: 02044268 with this information. Please do not create duplicate tickets.


Thank you,